New American Funding Reviews
Review by Ronald Oliver Castaneda for Transitional LO
Completed transaction on September 3, 2025
Better communication between everyone, I was on a tight schedule traveling back to town and had stated this but still at the last minute we had to readjust things that could have been taken care of ahead of time
Review by David Paul Yard for Brenda Funding
Completed transaction on August 27, 2025
I'm still waiting on answers . After I signed and funded now im waiting on concernss about my loan pay outs.
Review by Timothy R Pena for New Villane
Completed transaction on August 19, 2025
M. I would've been happier if New American funding did what they said they would do. we were told that if we made six. consecutive on time payments our payment would be pretty much automatically lowered. This did not occur. First of all we made seven or eight payments before any of this happen. Second, our payment barely went down like $250 which is measly. Third we still had to pay $6000 to close the new loan. and forth we did not get to skip a month payment like what happens with normal refinances. Yes the deal ultimately got done, but maybe it's worth exploring some other options at this point. But we will see what happens. Clearly this makes six payments and have your payment lowered is a bait and switch tactic.
Review by Jeannie E. Larson for Dan Huss
Completed transaction on August 19, 2025
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Review by Hayley Troknya for New Cole
Completed transaction on August 15, 2025
Garrett was extremely pushy in the beginning trying to make me choose him on phone calls without allowing me to fully process all of the information given. I informed him I wouldn't make a decision until a cost sheet was provided, which after multiple requests he did provide. After we chose NAF for our loan, he was harder to get in touch with. But once we got everything squared way it was fine. Garrett did a good job on executing the loan, just maybe don't be so aggressive with people in the future so he doesn't bully them into a decision. There's a line between salesman and pushy.
Review by Marjorie Singer for Washington Ryles
Completed transaction on August 14, 2025
Good communication and problem solving
Review by Vanessa Lynn Palmer for New Reto
Completed transaction on July 15, 2025
There seemed to be a little miscommunication between the loan folks. At times, I was being asked for something that I had either already been asked for or had already submitted.
Review by Joseph Brown for New Dao
Completed transaction on July 9, 2025
I have been a customer/ member of NAF for a while now and overall am happy with the company as a whole. During this past experience I did feel like there was a lack of communication. I’ve sent a few emails or text messages and the reply would be a day or so before I would get a response. Refinancing or buying a home can be pretty scary from time to time and it is nice to have quick answers when you are stressed or anxious about something. So not getting a response for a day or so is pretty uneasy.
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