New American Funding Reviews

I attempted to get a quote for refinancing my mortgage from this company in December of 2020. I was assured I would get the quote within two days, so I authorized a hard check on my credit. More than two weeks later have received nothing but silence from this company in return. I have a ding on my credit, but I still don't have a quote or any other sort of explanation. The person I spoke with initially was friendly enough, but the complete and total lack of follow-through leaves me unable to recommend this company to others who may be looking for a similar service.

I keep getting multiple phone calls from this group for no reason!

The only responses we have received from them have then later been found to be lies. Tell you one promise and find out a complete lie. We had pre approval. Made an offer and then they tell that they can't find funding for it and the offer was 25k under pre approval rate. Only positive part is that State of Wisconsin enforces verbal contracts as well. So the empty promises will be paid for.

Hands down one of the worst mortgage companies I have ever had! I regret my choice every time I deal with them!

Had no clue what had to be done and took 4 months to do it and expected us to drop our jobs to do closing at last minute!

My daughter worked with Chad Faur to refinance her home, which is currently in both of our names. The communication was lacking from the start to the point where I started bypassing and calling the title company directly to see if there was actually something in the works. He kept putting off closing, but never was honest enough to tell her that she never was out of underwriting. He finally scheduled closing even though he still did not have approval to do it from underwriting. We were also not aware of this very important fact. My daughter once again took half a day off of work only to be told every half an hour that it was " just going to be a little bit longer". By the end of the day he finally admitted to her that the loan never got approved out of underwriting. This man is unethical and he should not be allowed to have a license to do this to anybody else.Shame on New American Funding for allowing a person like this to represent them. If he knew that it had not even cleared underwriting, then why on earth is he wasting everybody's time scheduling a closing? RUN from this company.

I think he totally wasted our first two months. Once Jonathan took over we started getting somewhere. Janathan was outstanding gettting us to the finish line.

Because of nations lending inability to approve the loan and due to them rescheduling and postponing so much the seller backed out of the deal. I lost 1,800 in earnest money, 525 for the appraisal 400 for the inspection and 420 for a foundation inspection... This is very upsetting to me and my wife who are first time home buyers, nations lending is unorganized and cost us A lot of time and money and we are still without a home. We decided to move in another direction without nations lending.