New American Funding Reviews
Review by lu for Anonymous Anonymous
Completed transaction on December 11, 2025
Do not trust New American Funding. They will waste your time and money and harass you for pointless information. They will call and message you at all times of the day. RUN AWAY FROM THEM AS FAST AS YOU CAN!!!
Review by Sydney Aerin for Anonymous Anonymous
Completed transaction on December 11, 2025
Difficult to reach, late and lost paperwork, rude, delayed closing time, they’ve got it all! “I’ve never had this much trouble with the closing process before!” - my realtor
Review by sue davis for Anonymous Anonymous
Completed transaction on December 11, 2025
If you don't want to know the status of your loan u til the very last second, I would shop around. Closing did not happen when promised and left us without a place to stay for 4 days. Funding for the loan did not happen when they promised. Have way too many hoops to jump through. Be prepared to play the "one more thing" game with this group. Inaccurate information given to you is called a "misunderstanding". Very stressful to deal with. Again, look around at other companies.
Review by Alexis Johnson for Eric Paterson
Completed transaction on December 11, 2025
Our experience with Eric and Amy at New American Funding was extremely disappointing. Communication was almost nonexistent — phone calls from myself (the agent), the buyers, and even the title company consistently went unanswered. Nearly all communication was forced through email, which created unnecessary confusion, especially for first-time homebuyers who needed clear guidance and real-time updates. We were told multiple times over several weeks that we would have “clear to close within a couple of days,” only to learn after business hours that new issues had come up. Multiple Closing Disclosures were sent out, each one differing dramatically from the last, which added even more stress to the process. The loan moved so slowly that we were forced to request four extensions, and despite the delays being due to lender errors, my clients were still charged a fee to extend their rate. This was the worst lending experience my clients and I have had, and I cannot recommend working with this lending team.
Review by ORANGE COUNTY for Anonymous Anonymous
Completed transaction on December 11, 2025
This company is a complete joke after nine years of a mortgage with them never missing a payment. We miss one payment because of a stolen check out of the mail and they screw us on our credit. They know it and we know it and that’s what we get, we will never use new American funding again.
Review by M P for Anonymous Anonymous
Completed transaction on December 11, 2025
New American Funding is an awful company! Please do NOT do business with them!
Review by roseanna alcala for Anonymous Anonymous
Completed transaction on December 11, 2025
These positive reviews are probably there employees or family. Kelsey Lied to me about everything, Tom seems very disorganized, there is no communication. When you leave a message or send an email its proper customer service to reply. I was tossed around to several people and what they advertise on 105.1 is a lie that is not the case. I feel like this is a countrywide scam, and its funny because other lenders even a bank told me the opposite of what they told me. Stay away find a more reputable company.
Review by Zugellosigkeit for Anonymous Anonymous
Completed transaction on December 11, 2025
My account was clearly compromised at one point and I never wrote this review. I never worked with this company but clearly they pay for fake reviews.
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