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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 407,007 reviews

Customers were not compensated for their New American Funding reviews.

3.2 April 4, 2026

Review by Nancy J Rosales for Karim Halawi

Completed transaction on April 4, 2026

The time from start to finish took a long time. Everyone I worked with were very nice. Sometimes they were slow to answer emails.

3.2 April 2, 2026

Review by Andrew Jonathan Wong for Travis Frist

Completed transaction on April 2, 2026

Travis initially told me that NAF would cover the appraisal fee, which is consistent with the terms of the 5-year protection pledge on NAF's website. However Travis contacted me later saying that I have to pay the appraisal fee and that he misinformed me initially. This is inconsistent with the terms on NAF's website: https://www.newamericanfunding.com/legal/5-year-protection-pledge/ My experience would have been better if I did not have to pay the appraisal fee.

3.2 March 29, 2026

Review by Michael McShannock for Augie Meza

Completed transaction on March 29, 2026

This whole process has been weird and long and I am glad it's over. Augis and Jeff werent bad but I inherited them and they did me. it was also a weird deal. i I wish they kept me more informed but again we had no relationship prior. I know they worked hard and I appreciate that

3.2 March 26, 2026

Review by Savannah Leigh Kidd for Robert Sevier

Completed transaction on March 26, 2026

We received minimal explanations on anything, there were multiple issues throughout the process, and we often had to resort to figuring things out ourselves or Google searching the answers to try to understand the process and its different elements. Robert was better than our loan officer though.

3.2 March 24, 2026

Review by Ka'ron Jahlyn Felder for Chris Drexler

Completed transaction on March 24, 2026

You send all these emails about refinancing and then when we go through the process and it was just a headache and frustrating.

3.2 March 23, 2026

Review by Ironizah Imuzi CXT P Ryzoncity for Matt Edwards

Completed transaction on March 23, 2026

better communication

3.2 March 18, 2026

Review by Benjamin Measel for Malcolm Arrington

Completed transaction on March 18, 2026

It was a ok experience

3.2 March 1, 2026

Review by Stephen Sellner for Clint Stroble

Completed transaction on March 1, 2026

Communication had a weird tone to it. Felt very transactional. Email comms comes we're really informal with body of email being in the subject line. Felt odd.

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