New American Funding Reviews
Review by Chris F. for Anonymous Anonymous
Completed transaction on December 12, 2025
Attempted to refinance with these jokers. Zero stars. Completely unprofessional. Andrei Atanasiu ignores your phone calls and emails once he finds out your file isn't an easy close. He'll stop answering your calls and emails. I had to call a loan processor who was copied on one of my emails, just to figure out there was a problem with debt to income ratio. Once there is a problem, the rep is done, and onto the next prospect. Very unprofessional. Glad this happened because if they actually were servicing my real mortgage, I would be a little worried right now. We weren't even using my wife's income yet. Find a new company to work with.
Review by Caleb Escamilla for Anonymous Anonymous
Completed transaction on December 12, 2025
Not happy with the processes and glad it's over. Will not be using new Americans in the future
Review by Alexander Reddington for Anonymous Anonymous
Completed transaction on December 12, 2025
These people deserve a ZERO for customer relations, if your not one of their "preffered" customers, they cut you off , no response to emails, texts , nothing, just the door ... Many other mortgage companies to choose from. I wouldn't recommend them to an enemy.
Review by shun h for Anonymous Anonymous
Completed transaction on December 12, 2025
Terrible experience
Review by josh zuhn for Anonymous Anonymous
Completed transaction on December 12, 2025
I do not recommend this company to anyone who who needs to close on time. This whole experience has been a nightmare and the only saving grace was the realtor they set me up with. My closing was delayed a week because my agent failed to realize the documents would need to be mailed out to me (during covid). Keeping in mind I was in another state than her and seller was in a different state than me. Also she was still requesting bank statements and other paper work the day of the supposed closing so it couldn't have happened anyway. Avoid this company at all costs!
Review by Wesley Graham for Anonymous Anonymous
Completed transaction on December 12, 2025
Very unprofessional
Review by Peter S for Anonymous Anonymous
Completed transaction on December 12, 2025
Ghosted me after I sent 100+ pages of docs
Review by Dominique Kirk for Anonymous Anonymous
Completed transaction on December 12, 2025
The entire refinance process was a nightmare. It took over half a (about 7 or 8 months) to refinance with New American Funding. We went through about 6 or 7 loan officers that were "quitting" and we were promised things time and time again that never happened. We were lied to multiple times. The only reason we went through your company was the promise we received when we went through you the first time, free refinance. We will never go through this company again and I would never refer anyone here.
Smart Moves Start Here.