New American Funding Reviews

Lynn, I'm not leaving you this poor review because you didn't lock in my rate when I asked you to, adding 0.5% to my rate. It isn't because you made me switch my insurance providers and agent at the last second, for reasons that didn't really make sense. Nor is it because your communication was poor and the process was difficult (during the mortgage process last year). You get one star because it's been two weeks, and you (and your associates), have not replied to my question I emailed you. On second thought, the other stuff has something to do with it.

Honestly the worst MLO I have ever dealt with in 10 years. Absolutely atrocious communication, actually told us he didn't have any responsibility in the deal half way through, didn't communicate timelines or delays and just let us find out everything on our own when it was too late. The deal was delayed an additional 3 weeks and all he did was make the process harder. we had to escalate to Drew his manager for stathis updates. He repeatedly blamed my client for the delays rather taking responsibility and overall made the process multiple times harder than it needed to be. Everyone, from the buyer, myself, title co and seller has a negative view of NAF because of this deal.

To Whom It May Concern, Mr. Menozzi was provided with all the necessary information to obtain a pre-approval for a housing loan. After submitting the application, Mr. Menozzi verbally advised us to proceed with a $5,000 deposit with the seller. Following his guidance, we signed a buyer contract with the seller and committed the aforementioned funds. Subsequently, Mr. Menozzi informed us that we could not proceed further with the loan unless my taxes were amended, citing that my reported losses invalidated my income. I promptly worked with my tax preparer to complete the amendments and submitted the revised tax documents to Mr. Menozzi. Despite my compliance, Mr. Menozzi once again stated that I did not qualify to proceed to the underwriting stage. Upon requesting an official letter from Mr. Menozzi confirming my ineligibility on the pre qualification stage he refused to provide one. Instead, he suggested I seek a denial letter from other lenders who had reviewed my case. This refusal has placed me in a difficult position, as the seller is unwilling to return my $5,000 deposit without official documentation of my ineligibility. I believe Mr. Menozzi's actions were negligent and misleading. His advice directly led me to commit a significant financial sum, and his refusal to provide proper documentation has further exacerbated the situation. Sincerely, Valentin Vazquez ---

Don't waste your time. You'll have nothing but problems through the whole process. Don't Mistake their apparent success for competence or a good experience. The market is doing good so all the banks are lending money. Go to somebody who knows what they're doing.

Told me that we dont make enough for ga dream. Funny because a different lender said that we do qualify and I don't like being lied to. Definitely won't be using you or recommend you all ever again

The company was great during the process. The Atlanta staff were great. I never met Melissa. She didn't come to my closing. She was not there, She did not call to congratulate me on my new purchase. Just very dissatisfied in her.

To Whom It May Concern, I am writing to formally submit a complaint against Mr. Steve Menozzi, Sales Manager (#697223) at New American Funding, located at 11 Continental Drive, Suite 211, Newark, DE 19713. Mr. Menozzi was provided with all the necessary information to obtain a pre-approval for a housing loan. After submitting the application, Mr. Menozzi verbally advised us to proceed with a $5,000 deposit with the seller. Following his guidance, we signed a buyer contract with the seller and committed the aforementioned funds. Subsequently, Mr. Menozzi informed us that we could not proceed further with the loan unless my taxes were amended, citing that my reported losses invalidated my income. I promptly worked with my tax preparer to complete the amendments and submitted the revised tax documents to Mr. Menozzi. Despite my compliance, Mr. Menozzi once again stated that I did not qualify to proceed to the underwriting stage. Upon requesting an official letter from Mr. Menozzi confirming my ineligibility on the pre qualification stage he refused to provide one. Instead, he suggested I seek a denial letter from other lenders who had reviewed my case. This refusal has placed me in a difficult position, as the seller is unwilling to return my $5,000 deposit without official documentation of my ineligibility. I believe Mr. Menozzi's actions were negligent and misleading. His advice directly led me to commit a significant financial sum, and his refusal to provide proper documentation has further exacerbated the situation. As a resolution, I request that New American Funding provide an official letter from Mr. Menozzi, clearly stating that I did not qualify for the loan. This letter will support my efforts to retrieve my $5,000 deposit from the seller. Sincerely, Valentin Vazquez ---

Worst job I’ve ever had.