New American Funding Reviews
Review by Kirk Brum for Jonathan Soave
Completed transaction on May 13, 2021
Underwriting was terrible had to send multiple things twice , took a lot longer than was told. At times people did not get back to us in a timely manner and yet we had to do things ASAP ! Have closed on a lot of mortgage and refinance and have never had this much trouble especially with underwriting
Review by Joshua Delgado for Dan Villagrana
Completed transaction on May 5, 2021
The experience was not good at all. There was no communication, no returned calls, no explanation on what was happening or going to happen, half answered questions. No support what so ever. All I got, were surprised emails with no time to review or understanding of the steps or process. I do not wish or recommend this on anyone.
Review by Steven Judd for Joseph Haddad
Completed transaction on May 2, 2021
My experience was overall awful mainly due to lack of communication. I originally applied for this mortgage refinance in Dec 2020 and it ended up closing in April 2021. My origination costs were originally ~$1100 and more than doubled to ~$2400 after delay after delay. Beware of them trying to hook you in at the beginning and then wipe away your savings after you get too far in the process to quit and move to someone else. I will never use a national lender again and stay local.
Review by Jeramie Brownell for Khalil Jaafar
Completed transaction on April 28, 2021
.
Review by Adam Rosefsky for New Coakley
Completed transaction on April 26, 2021
They changed mortgage brokers soon after I started and I only got prepacked email from stanley. I did email him a couple times and didn't get a response. I was told i would get my funds auto deposited, and i received a check. The numbers for my payoff were different on the closing documents than the actual payoff amount. Valencia Dennis and Liana Elgas were OK to work with. My previous mortgage was much more pleasant than this one.
Review by Sheri Galvanized for New Davis
Completed transaction on April 6, 2021
The lack of communication and the amount of time and energy I had to pour into this was beyond annoying. I received paperwork that did not make sense, I received conflicting paperwork, I spent hours and hours completing paperwork and even when the notary left and I finally thought it was all over, I had more paperwork and was met with an attitude of "just sign it" NOW. Hurry. I was wrapped up in this process from December to the very last days of March.
Review by Jackie Zimmat for Candice Gladney
Completed transaction on March 22, 2021
We specifically asked if we were being charged for points and we were told that we were not. We were lied to and then told that our closing would not happen on time if we didnt pay for them. It consistently took weeks to get updated documents and we had to pay for the points because she wouldn't get things fixed for us. We are extremely unhappy with her.
Review by Jacqueline Zirkle for Ali Farhat
Completed transaction on March 12, 2021
I started my refinance process in late November 2020 and it did not actually close until early March 2021! There was a severe lack of communication and I was never updated with the status of my refinance until I reached out multiple times. I was told on several occasions that the loan would close (late December and late January) yet it never seemed to happen despite sending off required documentation within 48 hours of request.
Smart Moves Start Here.