New American Funding Reviews
Review by Sharon Riggs for Jill McKinney
Completed transaction on September 6, 2021
New American Funding, thank you for processing. Somedays, I had a good experience and other days it was painstakingly grueling.., Personally, I would have preferred to see more "in-depth" communication, across the board, but thankfully, with God's help, we all made it past the finish line. Matt, thank you for being available with answers to my myraid of questions. You were on point! Faced with the options given to score, I chose an "Okay". Thanks again for everything we closed and I love it!
Review by Crista McMullen for Jill McKinney
Completed transaction on September 6, 2021
Jill was in communication with me somewhat throughout my approval process.
Review by Catrina Griffin for Jill McKinney
Completed transaction on September 6, 2021
Everything happened so fast for us but Jill came through and did everything professionally and in a timely manner.
Review by Deborah White for Jill McKinney
Completed transaction on September 6, 2021
Jill and her team were great. The apprasier was an issue and very unprofessional. He did not get the appraisal back within the time allotted because his power went out and he did not tell anyone until the 11th hour.
Review by Brijesh Tyagi for Matt Coon
Completed transaction on September 6, 2021
I worked with Matt and Melissa Cervantes. Matt was very patient and was very responsive during pre-sales. I noticed responsiveness reduced after we entered into contract. I felt Matt was not fully on top of things. Most of the time - I had to provide same document multiple times. Mortgage rate was also revised after it was locked.On good side, Matt and Mellisa were able to close the loan in 18 days. It was great help for me.Overall, I feel company can make loan process more automated and simple.
Review by Sherry Elwell for Abraham Choi
Completed transaction on September 4, 2021
Abraham and lenna were great. I assumed that when new American said they service their own loans that they did everything. I found out late that there was a separate closing company that I would have to pay escrow and they did not handle the process of paying creditors well. It would have been nice to have known about them sooner
Review by John Solargui for Laura Gonzalez
Completed transaction on August 19, 2021
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Review by Serafin Tanega for Anonymous Anonymous
Completed transaction on August 19, 2021
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