New American Funding Reviews
Review by Rachel Purcell for Anonymous Anonymous
Completed transaction on August 19, 2021
Communication with Zach was almost completely non-existent for the final 2 weeks leading up to closing despite several voicemails and e-mails by myself, my husband, and my realtor.
Review by Robert Lander for Anonymous Anonymous
Completed transaction on August 19, 2021
Communication from one or to people not a automated e mail .... Also only certain people getting information Personal information not just whoever's you can get ans that the customer has to call you and ask why people are doing certain things your not even aware are happening ...Not a good feeling as a customer
Review by Alen Agic for Anonymous Anonymous
Completed transaction on August 19, 2021
Our clients were wanting to switch to a different mortgage lender how bad the communication was... not to mention closing got pushed back almost 20 days, it screwed up their entire schedule. It didn’t seem like New American Funding knew what was really going on. I had to get someone on the phone so I ended up getting the loan processors manager, immediately rude and defense douche. Worst loan experience in my entire career. At times I felt that New American Funding was fraudulent.
Review by Kerry Herdt for New Piccinini
Completed transaction on August 19, 2021
From the start the communication lacked. My client was always calling me asking lending questions because she could not get ahold of your team or some there and numbers were constantly changing which is expected but were not explained effectively which resulted in my client/your client reaching out to me telling me how frustrated she was.
Review by Kyle Smith for Anonymous Anonymous
Completed transaction on August 19, 2021
At closing, New American Funding did not follow wiring instructions, therefore we were stranded at the title company an additional 3 hours while this was sorted out. Also within 60 days of closing, we find out they have sold our loan to Wells Fargo. We did not receive any communication from Mark Cooper this was happening. We thought we were working with someone local to partner with us through our loan, turns out it was a deception. We do not recommend Mark Cooper nor New American.
Review by Joseph Neill for New Hurrelbrink
Completed transaction on August 19, 2021
I Just Think Tht It Was Not The Best Of Service Bc We Had A Leader At The Beginning Of The Process It Was Goin Real Great But Then Tht Agent Left To Go To Another Company An Then Thts When Things Were Getting Bad .... I Mean We Had To Resend All The Paperwork Over 2 Or 3 Times In The Process Which Made It Take 2 1/2 Months For Every Thing To Finally To A Closeing Date In June We Started The Process In April
Review by Kenneth Anderson for Anonymous Anonymous
Completed transaction on August 19, 2021
I felt that nothing was done to make this go smoothly, I got the impression that this was the first manufactured home he has delt with.
Review by Nancy McCauley for Anonymous Anonymous
Completed transaction on August 19, 2021
This transaction did not close on time...the procrastinated, said they had everything and then asked for it again...the left hand did not know what the right hand was doing. They contacted attorney for everything when they should have asked the agents. It was very frustrating. Lack of communication is a big problem.
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