New American Funding Reviews
Review by Nicholas Consoles for Anonymous Anonymous
Completed transaction on August 19, 2021
The service overall was horrendous. I had a simple refinance with cash out. It took almost 2 months to complete. My loan request lacked attention. When the attention was given to Tracey things went from bad to worse. She lacks some combination of experience, competence or organizational ability. Her work was poorly supervised. Omar was not numerous times about my processing delays. He provided limited assistance and many times did not return voice mail messages or emails.
Review by Jamie Trego for New Ray
Completed transaction on August 19, 2021
Lack of communication. Hard to get a hold of.
Review by Daniel Snider for New Mathis
Completed transaction on August 19, 2021
The loan process took 4 months. Multiple mis communications and delays. Communication was nearly impossible
Review by David Tolle for New Mathis
Completed transaction on August 19, 2021
The whole experience was a bad one. We had to provide paperwork and explanations to many people besides Brandon which resulted in undo stress for us. We felt like our integrity and honesty were questioned. We had to provide information over and over including two days before closing. We were never told until closing that the loan had been approved, what the final amount would be, or that we would have to produce a cashier's check for that amount. Big problem for people living 5 states away!
Review by Jocelyn Donnelly for Anonymous Anonymous
Completed transaction on August 19, 2021
Communication is terrible. I talked more to her assistant Michelle then Jackie. I called every week when the process started to make sure things were done and that we would be signing papers on July 10. When the 10th came around, NOTHING was done or ready. We had more paperwork that had to be filled out. It's a month later before all the paperwork is done and the money is dispersed. Second, I did not get the money I thought I was getting and Jackie never informed me it was less.
Review by Patricia Corcoran for Anonymous Anonymous
Completed transaction on August 19, 2021
Too much to write. I have sent in emails to customer service explaining the situation
Review by Manjeet Bhasin for Dywon Glenn
Completed transaction on August 19, 2021
Dywon Glenn told my client she could buy a $647,000 home under a down payment assistance program called the Chenoa funds. 3 weeks after being in escrow he tells my client she can no longer use the chenoa funds because the cap is $485,000. Not sure how he didn’t know the cap in the first place when he’s senior loan advisor. Than he tells her she can use cal haffa, because they just increased the amount of money you can make to $144,000, and with over time my client make $147,000. I can go on
Review by Patricia Tierney for Anonymous Anonymous
Completed transaction on August 19, 2021
I don’t have enough bandwith to tell you everything that was wrong with this transaction. All I know is that I would never use this person again (and I am buying another house in November), or recommend her to anyone, quite the contrary. Documentation was routinely wrong. Names were routinely misspelled. My Social Security number was wrong. My contact information was wrong. She didn’t show up at the closing. When we got to the closing we found out the numbers were wrong. It was a nightmare.
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