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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 407,208 reviews

Customers were not compensated for their New American Funding reviews.

3.3 September 9, 2021

Review by Lovette Wettig for New Alvarez

Completed transaction on September 9, 2021

Sergio was very pleasant to work with. Being in a rural community we work with alot of local lenders familiar with our area. Sergio's team is southern california and I believe this was a little bit of a challenge for all of us. But in the end we got it all done.

3.3 September 9, 2021

Review by Al Cerritelli for New Alvarez

Completed transaction on September 9, 2021

Overall, 2 great things: Sergio was able to approve the buyer and it did close, but not on time. There seemed to be a "lull" in the activity/progress and communication as we got deeper into the process. Perhaps underwriting was overwhelmed? The holiday was an impediment? Nonetheless, a successful transaction.

3.3 September 9, 2021

Review by Troy Smith for Tyler Keil

Completed transaction on September 9, 2021

It was just at closing they tell me something needs to be done and it took a week to get it done.

3.3 September 9, 2021

Review by Lauri McLeland for Tyler Keil

Completed transaction on September 9, 2021

Part of the issue was the time difference when we were trying to get closing information together. He was so helpful in the beginning trying to get them settled on something to purchase. As we got close to the end things were not as smooth and some was probably not on him. Apparently a request for title work had gone out in early June but the attorney did not receive it and no one followed up on it so the attorney had no time to get the title work back to make the closing date. So we closed late

3.3 September 9, 2021

Review by Justin Jones for New Miranda

Completed transaction on September 9, 2021

Edwin was always responsive and helpful with the work he did for us. The overall experience was very different, though. There were multiple unexpected delays that caused us to miss our closing. The closing itself took hours longer than it should have because 1) there was some confusion about an earnest payment I had reported more than a month previously without response and 2) just the wiring of funds took hours.

3.3 September 9, 2021

Review by David Fisher for New Parra

Completed transaction on September 9, 2021

Responsive to inquiries and proactive.

3.3 September 9, 2021

Review by Renee Hornback for New Parra

Completed transaction on September 9, 2021

We had to submit the same documents multiple times and the system for uploading documents was not user friendly. You had no way of seeing what you had previously uploaded or receive any confirmation that the document had been successfully uploaded. This was frustrating.

3.3 September 9, 2021

Review by Akilah Smallwood for Florica Shepherd

Completed transaction on September 9, 2021

More clear and concise communication would have made the experience much better. Timeliness of responses was good, but there were too many moments when people asked for information that had already been sent and/or we were provided extremely vague responses to our questions, at times.

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