New American Funding Reviews
Review by Jeromy Alexander for Mark Campbell
Completed transaction on November 17, 2022
From the point I first contacted NAF, I had four or five different agents serve me. First Mohommed, then he went off on vaca.. then another guy and another guy... seems you people have issues with employee retention or someghing.. very un organized... an hour after closing my loan, i get another call from another agent saying he just got my file and wanted to schedule a time for me to close. WTF people, you had me worried my check would cash. Get your s*** together, you're really luckly you kept me through this process....
Review by Carla Johnston for Justin Alsabti
Completed transaction on November 11, 2022
Financing for 30 years credit card debt is insanity. I have paid my credit cards for years and the lender simply wanted to increase the principle of my mortgage to adjust the amount of loan costs and their profit. I CANNOT recommend this unethical practice or this lender/broker! !!!!
Review by Doug Hayes for Kelly Hames
Completed transaction on November 2, 2022
During the entire transaction, we never spoke. Left 2 messages, she never got got back to me. So I had the client call her.
Review by Chandler Rhinehart for Brett Sackman
Completed transaction on October 28, 2022
The incompetence we experienced was extraordinary. I felt manipulated over and over as delays mounted and more fees were collected from us. If interest rates had not started to climb I would have walked away from this. It was terrible and very unprofessionally handled.
Review by Clint Jordan for kimberly Lim
Completed transaction on October 22, 2022
She almost lost this deal numerous times because of her lack of communication. Both myself and the listing agent said at one point that this is the worst lender and transaction we have dealt with. It was almost impossible to work through this. I asked her countless times for her supervisor and she blew me off numerous times. I will be we work with your company again and will advise everyone I know to stay clear.
Review by Ana Pena for Brent Marutani
Completed transaction on October 20, 2022
I don’t have anything to say
Review by Edward Montalvo for Allan Ghaddar
Completed transaction on October 4, 2022
Communication was nonexistent. Even though We talked at the beginning of the process and I told Allan I was the buyers agent and representing the buyer Allan still sent most if not all communications to the listing agent. I told Allan on multiple occasions that I was the buyers agent and still he would communicate with the listing agent about my buyer. Not impressed.
Review by Daren Whigham for Stacey Grimes
Completed transaction on August 28, 2022
In our opinion having bought multiple homes with a VA Loan, this was a poor experience. We do not feel as though our customer service needs were met throughout the process. Communication was terrible from Stacey even though she emailed us and said call anytime, she only answered the phone twice in two months. Her assistant Brett Owens is a far better steward of services and always took time to call and answer questions. Another issue we had with the company was the constant stream of misinformation. We were not even advised of the correct closing cost amount until three hours before we were to meet with the notary. It seemed as though the company was not familiar with the hometown heroes program And we were unable to begin biweekly mortgage payments from the start even though it was requested and advised that we could in the beginning. We will not be using this company to assist us with future property purchases.
Smart Moves Start Here.