New American Funding Reviews
Review by Eric Treff for New Malcolm
Completed transaction on November 2, 2023
Debra did not take a moment to explain some key items in the loan and we were shocked when we got to the closing table to learn our mortgage was due only 20 days after closing. She could have easily verified more assets or asked us what we wanted to do in that situation.
Review by Curtis Fletcher for New Drexler
Completed transaction on November 2, 2023
There was never communication between Mr.Drexler only during times where my Realtor would have to track him down due to a missed piece of information. Most of the process was done over my cell phone which made it hard to navigate at times. There was no real guidance or advice. Emails were sometimes being forwarded to my wife or realtor which were not the primary consumer of the loan. More communication.
Review by Ricardo Guerrero Estrada for Karen Chiu
Completed transaction on November 2, 2023
Answer my phone calls and emails. Communication would have been great.
Review by Morgan Dukes for New Viveros
Completed transaction on October 2, 2023
There was very limited communication with the loan officer and the processor. I followed up every other day 2 weeks before closing to ensure they had everything to close on time but the evening before closing in the morning, I was notified the documents were still not with the attorney and we closed late.
Review by Taryn Fixico for NAF ID#6606
Completed transaction on September 27, 2023
I went through the NAF cash program. It was horrible. Michael had no knowledge of anything related to NAF cash. He was always telling me conflicting information than what the naf cash team was telling me. He was a very nice person but not helpful at all and made my buying process a nightmare.
Review by Anthony Lorenzo for New Sheats
Completed transaction on September 27, 2023
Poor communication, poor response times with me, my realtor and my agent.
Review by Michele Hogan for Mark Funding
Completed transaction on September 26, 2023
We had a unique situation in the purchase of our home - ex-wife selling to her ex-husband; who in turn is purchasing home with his girlfriend and ex-wife was not to know about ANY of our transactions and she was sent insurance documents to house... Ex-wife was given incorrect closing time too and almost arrived during our closing time - thank god she had to work. Agent needs to focus on one transaction at a time to get job done ACCURATELY. No recommendation from this client.
Review by Jolene Woods for New Moss
Completed transaction on September 17, 2023
Communication was slow. On more than one occasion emails went unanswered or it took days to get a reply. The appraisal wasn’t ordered in a timely manner. Jullian was notified by myself the insurance quote I gave him was the absolute best price for the area. He ignored this and then blamed the closing cost increase on the difference in insurance price. The buyer was given different closing numbers and stayed confused on how much she would need to close, thiscause if many delays! This deal was saved by a gracious seller.
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