New American Funding Reviews
Review by Gloria Walls for NMLS 6606
Completed transaction on September 30, 2024
Communication was awful, the processor and underwriting team did not communicate with the Buyers, Slow everything was slow we did not close on time.
Review by Mark Swan for New Fitzgerald
Completed transaction on September 25, 2024
Communications is long way
Review by Alexys Adam for New Fitzgerald
Completed transaction on September 25, 2024
Better communication. We tried reaching out to Devin on many occasions without response. It wasn’t until we got other people involved that we would get an answer from her. And as a first time home buyer, we had many questions - so it would have been nice to have those answers.
Review by Rebecca Wilson Williams for New Welch
Completed transaction on September 13, 2024
Worst experience ever! Everything was a rush towards the end while I had to work.
Review by Tisha Curry for NMLS 6606
Completed transaction on September 13, 2024
This file completely missed the time line. The communication with the team was lacking. His team dropped the ball and Marisol was horrible in keeping us in the loop of what was needed. This file closed weeks late .
Review by Tanner J Porter for New Burley
Completed transaction on September 10, 2024
More frequent communication and updates on the loan process. Sometimes we never received a response to our questions. The whole process was too long and resulted in a higher interest rate than what we originally spoke with the first loan officer about.
Review by Magdalen Anne Huefner for NMLS 6606
Completed transaction on September 9, 2024
The level of communication and support as a first-time home buyer was disappointing, making this process extremely difficult.
Review by Vivian Hatcher for New Carriker
Completed transaction on August 16, 2024
Closing on time. Being upfront and honest would have been great from the beginning. The staff was unorganized and often couldn't find forms I had already given them. Many staff members were out of the office for an entire week during our process and no one was working on our file during their absence. The communication between staff members was mediocre because one person would know what was going on and another wouldn't. Overall not a good experience.
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