New American Funding Reviews
Review by Laura Pettersen for New Sartino
Completed transaction on August 7, 2025
Multiple items. There were miscommunications throughout, we were never asked if we were okay with opening a new account with Four Leaf, we were told we needed to. And then that process went poorly, and we couldn't do it online and needed to set up an appointment. Locking in the rate was miscommunicated to us. The process to get to "clear to close" seemed to take a long time and extra prompting from us. And then there was just mistake after mistake on our closing day. Closing took almost 5 hours because of mistakes on our lender's part. First, though we informed the team we wanted to purchase the house into our trusts back in May, only some of the documents reflected that. Then they misspelled my husband's last name. Then they got confused that he was a third. Then there was the wrong amount of money collected from us, and the issue was over how to cover the property taxes in arrears, which I had specifically asked about the previous week. We had a sick baby at home and it took an incredibly long time because of preventable mistakes.
Review by Ryan T Gustafson for Jeremy Funding
Completed transaction on July 17, 2025
communication completely faltered shortly before the original close date, which led to several extentions, issues, and information/assurances being provided that weren't accurate or possible. The consultant worked hard to rectify.
Review by Joe Lindsey for New Caceres
Completed transaction on July 15, 2025
Your underwriter was 6 weeks late closing. No information came from the loan officer as to why the loan had an issue. Ridiculous reason for denying the loan the first time.
Review by Aubrey LaRue for Alli Hilliard
Completed transaction on June 25, 2025
The beginning of the process was very smooth, but at the end, my clients and I were ignored, excuses were made, and communication was pretty much non existent. We were not kept in the loop when issues came up; not even a simple update despite our many, many calls/texts. I will not be recommending that any of my clients use Cardinal.
Review by Yoko Cudal for New Perez
Completed transaction on June 1, 2025
Her explanation was often not through but rather confusing. It would have made a difference if she took time to explain every step of the process and what to expect.
Review by Steven J Hagedorn for New Tilson
Completed transaction on May 30, 2025
I had to repeatedly resend documents or information throughout the entire process. This caused multiple delays in the closure of our loan.
Review by Arriane Kay Andrews for New Tilson
Completed transaction on May 30, 2025
Dustin got my loan to the point of closing and then when I asked questions, I received no answer until several days later. The amounts we spoke about at the beginning were not the same as what he sent in the disclosures. He also made sure to tell me that I was rude for going with another carrier but there was no follow up and the communication after my loan was removed was VERY unprofessional.
Review by Emmanuel U Mgboji for New NOLAN
Completed transaction on May 29, 2025
Several emails and phone calls were never answered. The process took an inordinate amount of time to finish, leading to extensions and more costs. I have refinanced several times before, this refi is the most frustrating and most expensive.
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