New American Funding Reviews
Review by Karen Cressy for Karen Chiu
Completed transaction on November 2, 2023
More attention to detail in keeping track of my credit reports. Less dependence on online documents and signing. Delay in processing my loan.
Review by David Gonzalez for Karen Chiu
Completed transaction on November 2, 2023
QWERTY
Review by John S Wilson for New Nitzen
Completed transaction on October 21, 2023
okay good contact
Review by Qwendolyn Olivieri for New Collins
Completed transaction on October 12, 2023
Better communication i was very stressed out through the process
Review by Lynn Murphy for New Prince
Completed transaction on October 11, 2023
We did not have great communication in the beginning but then he came through when it counted! Thanks, Lynn Murphy, Realtor
Review by Jeffry Jackson for New Lesinski
Completed transaction on September 27, 2023
Was told it would take a month, it took 2 and half months. No communication on anything happening. Still don't have a copy of what we signed, Don't know when payments start, or how much. I ask a question through email and it takes 2 or 3 days to get response. I want paperwork sent immediately.
Review by Kiera Drapela for New Jarvis
Completed transaction on September 27, 2023
John was great to work with. Unfortunately, we haven’t felt the same way about anyone else at NAF. John’s assistant Meredith was unresponsive when we had questions. She frequently sent us documents with incorrect information, and would not correct the info and instead demanded that we sign it even though it was wrong. She would also tell us to call her if we had questions, but would never return our calls and took several days to respond to time-sensitive emails. If I would email her a list of 10 questions, she would half-answer one of them and ignore the rest, every single time we contacted her. We are also continuing to struggle with NAF as a company. We have been sent incorrect documents multiple times. Customer support at NAF won’t give us straight answers - any time something has been wrong, we’ve had to get our insurance company to call on our behalf to get things resolved. Although working with John himself was great, we unfortunately can’t recommend NAF due to the total lack of professional communication from almost everyone else at the company that we engaged with.
Review by Jaquarius Edwards for New Choudhury
Completed transaction on September 27, 2023
Better communication all around, especially with replying back to my questions and concerns within a few days not 4/5 days later.
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