New American Funding Reviews
Review by Walter & Evelyn Calder for Anonymous Anonymous
Completed transaction on December 26, 2016
Return phone calls. Papers with MAJOR errors sent for signature. Walter felt put down and disrespected. It seems to have all come out as promised, but we were sometimes close to cancelling.
Review by Oren Young for Steve Schauer
Completed transaction on November 24, 2016
Stop being a sales person! Be a partner and act as a fiduciary of your client. I felt at a certain point we were being baited and switched in programs...promised a rate but ended up in a higher rate program...and more fees. Also, closing cost grossly underestimated. It was the most stressful mortgage experience I have ever had. Act for your client as if it was your own money.
Review by Gisel Castro-Romero for Anonymous Anonymous
Completed transaction on September 26, 2016
My original start with new American company was amazing, no call went unanswered or question. The downfall was when they lost a good person to their team I was then passed onto Julia. It was always a hard task to get a hold of her, and when you did she was always stepping into a meeting. Or she'd have to look at my file and I did not get a follow up until the next day. She actually questioned who I was twice and she said I'd have to forgive her since she deals with so many people.
Review by Robert Manriquez for Anonymous Anonymous
Completed transaction on September 7, 2016
60 days to close, thousands lost in revenue, subpar communication, incompetent underwriters. This is my 5th transaction with New American and will be my last.
Review by Alexander Sluser for Blanca Funding
Completed transaction on February 22, 2024
Poor communication
Review by Kyle Vahling for John Amini
Completed transaction on January 29, 2026
I had to request to see all of our options multiple times and was met with hesitancy and pressure to pick a higher rate With zero guarantees of lower future rates to refinance to. He also left out that there are costs associated with refinancing so the higher rate now is not in our interest whatsoever.
Review by Daryl Butler for John Amini
Completed transaction on January 27, 2026
Under communicated, Poor Communication, Acted very unprofessional. I've never been spoken to in such a nonprofessional way. He did come back and opologize but in the end he didn't even come to the closing table when he told me he was going to be there. The deal got done correctly and if my client wants to use him in the future I'm sure we can work it out but if I had a choice in lenders John would not be it.
Review by Jason Calahan for Brooke Cowart
Completed transaction on January 8, 2026
Being upfront and clear about the pricing and understanding what the possible fees are, The communication from the agent was very unsatisfying and when asked a question. There was little to no knowledge on the source. The overall experience was not good I would not recommend and will not use the company in the future to anyone
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