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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,259 reviews

Customers were not compensated for their New American Funding reviews.

1.7 November 24, 2020

Review by Tommy Hurst for Tania Murray

Completed transaction on November 24, 2020

Fast and reliable

1.7 November 20, 2020

Review by Yitka Ivanovic for Anonymous Anonymous

Completed transaction on November 20, 2020

Lack of communication between officers, processors and underwriting. Continually asking for HOA information that was sent multiple times to multiple people. It became very frustrating for the buyer and Hoa.

1.7 November 20, 2020

Review by Cindy Warner for New Allsopp

Completed transaction on November 20, 2020

Communication was sparse. Paperwork was incorrect.

1.7 November 18, 2020

Review by Abel Richards for Anonymous Anonymous

Completed transaction on November 18, 2020

This experience was generally made much more stressful, frustrating, and unpleasant than it needed to be. This reflects on New American as a whole more than on Rick specifically. Rick promised much more than he and New American could deliver, advising unrealistic closing deadlines and making repeated attempts to push back the closing date despite contractually promising otherwise. We nearly lost the condo that we purchased due to New American continually failing to meet contractual deadlines.

1.7 November 18, 2020

Review by Christopher Narveson for Nathan Marquardt

Completed transaction on November 18, 2020

Nathan repeatable assured us as we got closer to closing that everything was on track and the we would be able to close on time. But once closing day arrived it became clear that things were not ready, and we spend several hours on closing day scrambling to produce additional documentation that should have been request weeks prior. Ultimately closing was delayed 4 days from the planned day, which cause a lot of difficulty for both us and sellers due to rescheduled travel and financial loss.

1.7 November 11, 2020

Review by Nicole White for Anonymous Anonymous

Completed transaction on November 11, 2020

It seemed like when American funding wanted someone done, they wanted it and got it in a timely fashion. When we wanted something done, we got the run around.

1.7 November 10, 2020

Review by Kelsey Robinson for Taylor Winkler

Completed transaction on November 10, 2020

I went through this financial institute because of the down payment assistance program. On multiple occasions it seemed as though they didn't want me to utilize this and or continued to suggest not to use it. Even after I communicated why, and that is frustrating. The lack of communication was also frustrating when it came to the process or the availability. Key things to remember is most home buyers do not do this daily, so communication and follow thru are of the utmost importance.

1.7 November 8, 2020

Review by Charity Finstad for New Allsopp

Completed transaction on November 8, 2020

My appraisal was scheduled after my close date by New American and I didn’t close on time. Once it was realized my agent, the selling agent and I tried to get ahold of New American for 7 days without a response. It was three days before close until I heard from them. There were extra fees on my part and a ton of rearranging. The first two weeks of communication after having an accepted offer was great but thereafter it was really awful. Will not use this lender again nor will recommend them.

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