New American Funding Reviews
Review by Lea Hilliker for Jason Moorer
Completed transaction on March 16, 2021
The process took significantly longer than expected and when I requested updates, I was told I should be contacted by someone soon, which ended up taking over a month. Then when I finally did get contacted by someone, they requested the same paperwork four times. Overall the process took 2 months longer than we were originally told.
Review by Latangle Johnson for BeLinda Dumas
Completed transaction on March 3, 2021
COMMUNICATION IS THE KEY!!! When I needed questions answer I couldn't get in touch with nobody. For a first time home buyer experience it wasn't good at all. You have alot of questions with nobody to answer them.
Review by David Steele for Kevin Knutsen
Completed transaction on February 28, 2021
I started this process on Sept. 10 and it took until Feb. 26th to complete. Astounding amount of redundancy and lack of communication.
Review by Mark Taulbee for Alec Tarnowski
Completed transaction on February 27, 2021
I was told a closing amount, then before closing tjey raised it with no warning. communication is poor.No one ever calls you back.My application changed hands four times. They charged me for extensions but didnt tell me till a week before closing. Absolute disaster, I would never reccomend.
Review by Ben Ereddia for Toby Lane
Completed transaction on February 25, 2021
Obviously, closing on time would have been nice. Communicating that closing was being delayed before I arrived at the attorneys office would have been nice too. At least calling back right away when I was sitting in the attorneys office waiting to hear what the heck was going on. Then, when we finally did get the paperwork, it was done incorrectly. Thank goodness we had a good closing attorney or else we would have lost $2500. Yeah, Not good.
Review by Lakeisha Jackson for Pam Rios
Completed transaction on February 19, 2021
Pam went above and beyond to assist. I’ll forever be grateful.
Review by Whitney Kennedy for Pam Rios
Completed transaction on February 19, 2021
I wish that Pam would have reached out to my client and I during the transaction for updates and not us reaching out to her for updates. She was always pleasant in communicating; however, the communication should have been more frequent and more detailed. The lack of communication could have been very costly for my client, but in a desperate attempt to salvage the transaction I reached out to a peer, Janeen Gore, at NAF. And she, was able to help us turn things around and get us closed!
Review by Thomas Murphy for Pam Rios
Completed transaction on February 19, 2021
Too much documentation required.
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