New American Funding Reviews
Review by Scott David Arnold for New Jackson
Completed transaction on February 26, 2025
Not waiting until we had signed closing docs to ask for a “rush” appraisal that took a week to complete, inconveniencing not only us, but the seller of our new home. Communication all around could have been better.
Review by Scott Pressler for New Hull
Completed transaction on February 22, 2025
The backend processing was NOT very good, the closing took an extra hour due to the lender not inputting the correct phone number and she never received the esign docs. We did not meet the contractual closing date either. Bryan did a pretty good job communicating and keeping me in the loop, so MOST of my disapointment is based on the processing and underwriting dept. Im guessing Lynn did not make things easy either as she battled me the entire process, when I tried to help her, and explain to her the process.
Review by Stanley Jones for New Robinson
Completed transaction on February 20, 2025
They waited last minute for tax return infoy
Review by Maria Pena for New Moya
Completed transaction on January 30, 2025
I believe that we all in the transaction are important we can’t do it without one another. We should all strive to make the clients experience the best and get them to the finish line. All I wanted was to be kept up to date so I could have answers for the buyers and not always say to them : I don’t know. Any how thank you for your service and know there is always room for improvement for all of us.
Review by Bryce Holsapple for New Creeger
Completed transaction on January 24, 2025
Very pushy and seemed to just tell me what I wanted to hear, not what was actually going to happen. Too many apps that were buggy and very difficult tonise.
Review by Waleed Elbayar for New Lloyd
Completed transaction on January 23, 2025
Dusty has been a great Loan Officer. I use him exclusively for lending needs. We pursued a difficult loan type and Dusty handled the process with flying colors. Unfortunately, there were complications with the UW process and the info and timing provided was the most difficult I have ever experienced. Additionally, the lack of information provided by the UW team and 3rd party appraiser and contractor jeopardized closing. I was forced to contact an attorney for potential legal remedies.
Review by Jamie Erckenbrack for New Gotvald
Completed transaction on January 20, 2025
Process was fine, wasn't too much communication but the whole thing went smooth enough. Interest rates weren't ideal, costs were higher than originally
Review by Halle Josey for New Moseley
Completed transaction on January 13, 2025
Too many last minute changes that affected me greatly. Wouldn't have gone with NAF if it was up to me.
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