New American Funding Reviews
Review by Phillip Medlin for Brad Funding
Completed transaction on April 9, 2025
Brad is thorough and his communication is on time and on point. This is my second home loan that he has serviced...Love me some Brad Taylor.
Review by Clifford McGlamry for Brad Funding
Completed transaction on April 9, 2025
The problem wasn't so much Brad, as the company itself. Your underwriter is an absolute pinhead. In doing a little research on this subject, it turns out this is not an uncommon problem. I finally figured out that it's highly likely that the underwriter has no clear direction as to what it is they are supposed to do, so they are making it up as they go. Asking for additional documents at the last minute instead of ahead of time, not able to get documents out for a scheduled closing....BAD.
Review by Reid Sarenpa for Brad Funding
Completed transaction on April 9, 2025
These are very specific questions and I did not have a great deal of interaction with Brad or his staff when it came to this loan. Any interaction I had was very brief. But they were very responsive.
Review by Diego Suarez for Brad Funding
Completed transaction on April 9, 2025
The New American Funding group is very courteous but not well organized. I never received a date and time for my closing (found out about it when I had a call with my home insurance company and then called and emailed to confirm). During my refi I handled different parts of the process with different people (normal) but nobody was monitoring the overall progress. Again, everyone was very nice and willing to help, just missing a good process.
Review by Carltin J Leppelman for New Peters
Completed transaction on April 4, 2025
I had to ask for better communication from the loan officer because I would go multiple days with no responses and when I sent stuff I thought i I sent everything and then would find out 4 days later on a friday Friday they still needed more. Took almost a full month and a half to get all the information asked because was not clear on what was good and not good on the acceptance of my loan. I was pre approved really quickly but Getting actual approved was like pulling teeth.
Review by James Keenan for New Jackson
Completed transaction on March 27, 2025
Returning calls in the early afternoon eastern time. Getting updates around 1, 2 or 3PM in the afternoon is very difficult when I have buyers and title companies asking for updates at start of buisness.
Review by Tanner R Reece for New Rice
Completed transaction on March 24, 2025
Better communication.
Review by Jose Murillo Duenas for New Lemus
Completed transaction on March 18, 2025
Its was good experience. Dalia was always so busy she lack verbal communication. But she got the job done.
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