New American Funding Reviews
Review by Rita Ellwood for New Luberger
Completed transaction on April 16, 2025
Chris was responsive and great. The processor Tracey was not clear in her directives sent multiple requests for the same documents with no explanation.
Review by Robert Beal for New Saile
Completed transaction on April 10, 2025
my part was pretty low-maintenance
Review by Michelle Lynn Gallardo for New Freeland
Completed transaction on April 10, 2025
I want to clarify my experience with Noelle was outstanding. I loved working with her. Unfortunately halfway through the process she had to go out on medical leave and left someone else in charge. At that point communication became very spotty, to the point where there was a mistake made in titling and I had to go through the closing process twice delaying me for weeks. I never even got an email confirming my final closing date. I only knew it because the closer is a neighbor and she let me know
Review by John Eckman for New Hoffman
Completed transaction on April 10, 2025
Conflicting information several times from Matthew vs processor. Said they didn't need certain info and then they did. Compared to previous mortgage and refinancing experiences, this one was rather vexing at times. Too often felt like "the left hand didn't know what the right hand was doing." Matthew, et al were pleasant enough to deal with but entire process was overly annoying at times.
Review by Natalie Metaxas for New Hoffman
Completed transaction on April 10, 2025
Matt was very kind and patient. He is also very attentive. He didn’t quite understand some aspect s of the loan I would have expected but overall was excellent
Review by Eliza Segell for Brad Funding
Completed transaction on April 9, 2025
Many items were asked for in an ad hoc fashion. I would have appreciated a list in the beginning that outlined all the items that would be required. Finally, the biggest issue was with the process of modifying an offer letter and the numerous amendments requested by a boss I had only just begun to work with. It began to compromise our professional relationship and that was very unfortunate.
Review by Janson Willard for Brad Funding
Completed transaction on April 9, 2025
While I didn't really deal w/Brad at all, Angel was great at helping me get this refi complete.
Review by Felicia Garcia for Brad Funding
Completed transaction on April 9, 2025
Overall, it was great to find a mortgage within my budget, however, a lot of things were not explained during the process. There were unexpected asks that came up and it would have been nice to know the potential of unpredictability during this process. Some of the terminology was also confusing as it was my first time buying a home. With that being said, having someone explain step by step what is happening in plain terms would have helped.
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