New American Funding Reviews
Review by Helen D Powell for Mike Hyman
Completed transaction on May 11, 2025
Just dealing with one person through the whole process would have been nice.
Review by Wilma Shaw for New Vogl
Completed transaction on April 25, 2025
Felt any updates needed I had to initiate request and don't feel he thoroughly read my communications to him. Sent copies of all signed docs including both counters to him the very day he took over our tranaction. Two weeks later, processing asked for the counter and he said he had not seen it and asked the seller's agent to send it. I then sent him an email stating date and time that dotloop showed he viewed all docs I had sent. Never received an acknowledgement from Drew. The important thing is that we only needed one extension to close and my buyer is now owner of her new home.
Review by Dominique Baker for New Vogl
Completed transaction on April 25, 2025
I only worked with Drew towards the end of my loan. But Drew stepped in and took us to the finish line.
Review by Candice Lucero for New Kooner
Completed transaction on April 25, 2025
I felt that as a current customer with New American there could have been more options and discounts. We have never had issues with New American which is why we chose to stay. We had a choice to go somewhere else and didn’t that should be valued. David was very pleasant starting the process but once it moved out of his hands the only real communication was automated emails. It just felt that we were just another number and honestly that’s one of my biggest pet peeves when working with a company.
Review by Patrick Prindiville for New Kooner
Completed transaction on April 25, 2025
David was very informative.
Review by Darryl Apel for New Kooner
Completed transaction on April 25, 2025
There was to many people involved in trying to to get this loan done. Seemed that same information had to be given to to many people would have been easier just dealing with you. But we are glad that it is done and thank you for that.
Review by Raeann Munoz for New Rehse
Completed transaction on April 25, 2025
More attentive loan officers, although my loan was passed around. I will say that out of the two Nancy was great and quick. She was responsive in her approach and was not biased when dealing with us.
Review by Mike Mathews for New Strubel
Completed transaction on April 19, 2025
My experience started out good. Good working relationshipo. Good Communications. In the end it was unacceptable. I understand that underwriters can ask for things last minute. However, the level of communication totally dropped off at the end. HArd ot get return phone calls. No sense of urgency. The closer was not getting any response from the closing dept at NAF.
Smart Moves Start Here.