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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,259 reviews

Customers were not compensated for their New American Funding reviews.

1.7 August 18, 2021

Review by Nicole Cosenza for Anonymous Anonymous

Completed transaction on August 18, 2021

We were told incorrect information on multiple occasions, which made the whole process a lot more stressful and difficult (not only on us, but also the realtor). We are first time home buyers, and there were many aspects of the loan that were not explained to us. We gave our information plenty of time in advance, but we had to push back closing due to the paperwork not being what we asked for.

1.7 August 18, 2021

Review by Walter Banks for Anonymous Anonymous

Completed transaction on August 18, 2021

This loan required about six months to close. The credit rating was the client was over 800. Systemic issues on rather trivial matters became a nightmare. Impossible at times to resolve issues outside my control. The interest rate was upped from our original agreement, an ethical issue in my opinion.

1.7 August 18, 2021

Review by Cory Watilo for Gabriel Goertzen

Completed transaction on August 18, 2021

Classic bait and switch on a low rate, then the process stalled long enough to end up changing the deal so I was $6k out of pocket more than the original offer. They claimed there were delays in hearing back on employer verification, when in reality, those pieces came near the end of the lock and the delays came long before that part.

1.7 August 18, 2021

Review by Marina Queiroz for Micheline StFleur

Completed transaction on August 18, 2021

n/a

1.7 August 18, 2021

Review by Pauline Rike for Mike Allen

Completed transaction on August 18, 2021

I feel that New American Funding did nothing to earn my business as I went to them to refinance my home loan. I imagine they made quite a bit of money off this refinance and they couldn’t even come to the closing which is in the same building as the title company. I was and am not impressed! And I doubt that Sara Evens and Kris Hans never even got a thank you for their referral. Pauli Rike

1.7 August 18, 2021

Review by Gilad Sommer for New Hohe

Completed transaction on August 18, 2021

We were unhappy from the service provided by Dave Hohe and NAFINA. Originally I was quoted a low rate (2.79) and signed a loan estimate on that rate. A month later, on the loan commitment date, without any notice, I received by email a form to sign that I agree that my rate will go up to 3.10. No explanations given. Dave did not take any responsibility for the error or explain. This was a frustrating experience.

1.7 August 18, 2021

Review by Melody Hutchins for Anonymous Anonymous

Completed transaction on August 18, 2021

The communication was lacking and pretty much non existing. I would leave voice-mail and emails, would never get a response. Never knew what was going on. I feel the process took way longer than it should have. I referred a friend to the company. She had all her stuff done in a month. I started this process in December and just finished in March. I just wish they communicated better to let me know whats going on. The company isn't bad, I just think I got a dud.

1.7 August 18, 2021

Review by Christina Matthias for New Jensen

Completed transaction on August 18, 2021

It’s sad to say as a first time home buyer, I was looking for someone to sit with me, explain the process and to assure me of my decisions, after all I was completely new at this. Communication was a major barrier in my loan process, I was disappointed and very frustrated. I work with the public everyday, sometimes all it takes is a little time to explain and listen, it makes a big difference in the lives of people we served. I will be forever grateful for the work put in by all parties.??

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