New American Funding Reviews
Review by Cynthia Dallas for New Gray
Completed transaction on September 7, 2021
Better communication with us, the Realtors, and the buyers would have been great along with prompter responses.
Review by Tawna Hiatt for Dave Heckart
Completed transaction on September 7, 2021
The whole process was very stressful for me. It took 3 full months to get things done due to "COVID". He never reached out to me without me prompting the conversation. Questions I had took quite some time to be answered. Sometimes a week or longer between updates that I had to ask for. I was not impressed at all and did not have a good experience. First close date we were shooting for was October 15. Finally finished on November 30th and now my credit has taken a hit for that late date.
Review by Malia Bridgeman for Dave Heckart
Completed transaction on September 7, 2021
Very disorganized team. There was a couple of things that weren't disclosed to me in the beginning that changed the terms of my loan. I find that you always have to do an appraisal regardless of what they say. It took 2 mos to get funded, the whole time running thru their hoops. Would not recommend.
Review by Marion Du Bose for Jill McKinney
Completed transaction on September 6, 2021
Very little communication in the beginning would call,text, no response had to get all my information from my realtor. No direct contact. As time drew near to close everything was rush. In the end my loan was approved. Feel the process could have been handled better.
Review by Joseph Auker for Frederick Walker
Completed transaction on September 2, 2021
Frederick told me at the very beginning of the process that some of the details of my credit history would not be a hinderance to getting the type of loan that I was looking at getting, then once we had an accepted offer and we on the clock for closing I found out that that information was wrong and I had to run around looking for favors from family, and gathering documentation to correct the situation before we continue on. If I had known up front about the requirements, I could have worked on that before we made offers on houses.
Review by Chestina Hall for Erica Hollon
Completed transaction on August 19, 2021
Everything was going just fine with Erica until she got unprofessional when I expressed concerns about a transaction and she decided to start yelling at me over the phone. She became very unpleasant and lost control of her emotions. My husband and I are both very upset and disappointed in her rude behavior. We will be happy to never work with her again after this.
Review by Anthony Cade for Micheline StFleur
Completed transaction on August 19, 2021
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Review by Robert Dubin for Anonymous Anonymous
Completed transaction on August 19, 2021
Maxwell quoted me a rate with no points in writing multiple times. When I later received the disclosures I was charged points. Maxwell knew by this point it was doubtful I could go to another lender and still close in time. He later added an additional fee to change the closing date. He let 3 weeks pass then informed me of the fee 2 days before closing by which time I had no other options. I would not recommend him to anyone..
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