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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 407,419 reviews

Customers were not compensated for their New American Funding reviews.

3.5 February 8, 2024

Review by Sarah C. Anderson for John Murray

Completed transaction on February 8, 2024

Communication amounted to emailed documents without sufficient directions for execution resulting in additional calls and confusion. Clear directions were clearly missing.

3.5 February 8, 2024

Review by Donna L Gittings for Noah Patterson

Completed transaction on February 8, 2024

More communication

3.5 February 8, 2024

Review by Scot Merkle for Alex Naumovych

Completed transaction on February 8, 2024

If it wasn't for Olexksandr, I would've have cancelled my refinancing with AFN; AFN practices for refinancing were NOT Veteran, Military or Federal Government Employee Friendly in fact AFN refinancing actions are terrible! NOT Customer Service user friendly at all; Credit Check companies were a waste of time and money that I had to pay for; Inquiries into my Banking were absurd, since I have been Banking with Wells Fargo since 1983! Olexksandr needs Cash & Time Off Awards!

3.5 February 8, 2024

Review by Nancy J. Sundel for New Ferry

Completed transaction on February 8, 2024

Bill was great in explaining the process and working with us.

3.5 February 8, 2024

Review by Brad Sattin for Robert Faust

Completed transaction on February 8, 2024

The experience was okay. Probably recommend. We got the job done, got a great interest rate, and the effort on my end was fairly minimal; all positive. I'm grading the experience "okay" because the process was WAY too automated for me. The vast majority of communications were automated, and some of them didn't apply to me. Felt like a number. I'm far from an expert in refi & would have appreciated more human phone conversations to guide me through a very unfamiliar process. All in all, ok.

3.5 February 8, 2024

Review by M Jeanne Thrower Aguilar for Stacey Snowdon

Completed transaction on February 8, 2024

Jesse was great.

3.5 February 8, 2024

Review by Willis G Pynn for David Debonis

Completed transaction on February 8, 2024

David did a good job but having to pay $500 for an evaluation was a scam. The land is worth more than the mortgage.

3.5 February 8, 2024

Review by Giovanna Giannamore for New Galligan

Completed transaction on February 8, 2024

Better communication between the loan processors and client a Lotta mix appointment to small details I could’ve been avoided

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