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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,259 reviews

Customers were not compensated for their New American Funding reviews.

1.7 September 9, 2021

Review by Nicki Donnelly for Heather Scruggs

Completed transaction on September 9, 2021

Unfortunately the communication with me he was terrible. I know in the beginning I think my buyer had some communication with Heather, but I had no communication the entire time.

1.7 September 9, 2021

Review by Jeffrey Hoelzel for Anthony Ciccati

Completed transaction on September 9, 2021

Our deal did not close the way it should have. We'll need to jump through some hoops to straighten everything out over the next few weeks. Someone screwed up our home equity line of credit. The communication breakdown just before closing was terrible.

1.7 September 9, 2021

Review by Simon Jowitt for Anthony Ciccati

Completed transaction on September 9, 2021

Agent should be clear in terms of deadlines for decisions, and whether rates are locked in or not. We almost pulled out of the new deal as a result of this lack of clarity and aggressive nature of agent.

1.7 September 9, 2021

Review by Donnie Reynolds for New Petrillo

Completed transaction on September 9, 2021

I was mislead for 2 months by Heather. Told i could pay my mortgage payment up front to rid myself of the mortgage payment rate of $107. Two days prior to closing escrow Heather emails me, casually telling me that she was incorrect for the past 60+ days and that wether i pay the upfront mortgage insurance or not, my rate would not be lowered. As a payment conscious shopper, i am very unhappy and displeased with her knowledge and misleading statements.

1.7 September 9, 2021

Review by Tracie Rodgers for New Petrillo

Completed transaction on September 9, 2021

I don’t know if you are just too busy or what but we were two weeks late closing which costs us a lot of money and why wasn’t the appraisal checked on earlier?

1.7 September 9, 2021

Review by Laurie Hendricks for New Sweet

Completed transaction on September 9, 2021

Very very difficult to get a hold of Bridgette. No response to several emails calls sometimes for more than a week. :( very very helpful when she was available but almost never available

1.7 September 9, 2021

Review by Brian Moser for Melissa Gibson

Completed transaction on September 9, 2021

I do not wish to have personal opinions published.

1.7 September 9, 2021

Review by Christine O'Mara for Nichole Allison

Completed transaction on September 9, 2021

More communication about the process. Following through on promises (I.e. letting us know each day what the interest rate is). Nit waiting until last minute to tell us our loan wasn’t ready.

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