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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,364 reviews

Customers were not compensated for their New American Funding reviews.

1.7 September 2, 2022

Review by Jessica Davis Parra for Myra Tello

Completed transaction on September 2, 2022

Communication was very difficult until the very end once all parties were upset. This was not all on Myra there was a team involved who dropped the ball and communicated poorly.

1.7 August 30, 2022

Review by Allison Thanongsinh for New Tully

Completed transaction on August 30, 2022

Better communication on what to expect in the process, consolidated communications, and clearer reception over the phone. In addition the ever changing demands were super stressful, so if all the ducks were in a row before communicating that would have helped a ton

1.7 August 26, 2022

Review by Elizabeth Murphy for Shane Williams

Completed transaction on August 26, 2022

We finally got to the closing table after a 5 week delay on the lenders part. Lack of communication was my biggest complaint.

1.7 August 24, 2022

Review by Lynette Bjorgaard for Salvador Ortiz

Completed transaction on August 24, 2022

Total lack of communication the last 2 weeks before closing. If I wouldn’t have reached out, my Buyers would have shown up to closing without it being able to close. Emails were not answered from the title company or myself. Not impressed. Things that should have been taken care of earlier in the process were not done and waited until the week of close. It caused a lot of undue stress on my Buyers.

1.7 August 18, 2022

Review by DeWayne Mitchell for New Soto

Completed transaction on August 18, 2022

Communication and several mis-understood situations arisen.

1.7 August 18, 2022

Review by Robin Gelfius for Grant Sims

Completed transaction on August 18, 2022

Grant was not helpful or knowledgeable in the process. He blamed my business partner and I for what were his short comings. My client will never recommend him nor will I. Terri Karch, with New American Funding, is my number one referral for my clients. I will continue to use her and recommend her because I know the issues during this transaction were not due to New American Funding. Thank you. Robin Gelfius

1.7 August 12, 2022

Review by Tanny Miller for New Jarrell

Completed transaction on August 12, 2022

Better communication, actually closing on time and knowing what was going on. We received very vague emails from his team not knowing when closing was going to take place while the buyers were on vacation at the time.

1.7 August 4, 2022

Review by Marcialito Munsayac for New Moss

Completed transaction on August 4, 2022

We were caught off guard with a surprise credit item that had to be paid off before closing. This should have been brought up to use WEEKS AGO before the close of escrow and not the day before. We had to make leaps and bounds to get the funds to close the deal. Nevertheless, very sloppy underwriting process from the beginning with a lack of transparency. Should have given us some kind of discount or credit for the frustration and monumental stress you left us with during the closing process. I will never recommend your company to anyone.

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