New American Funding Reviews
Review by Lynn Steffen for Nathaniel Hall
Completed transaction on November 3, 2022
Nate was not knowledgeable on mortgages. He did not answer questions directly and did not find out the answers. It was very frustrating. Being an experienced Realtor I knew there was incorrect information. His lack of experience and knowledge caused a lot of frustration for the buyers and myself. It was an awful experience and I’m glad it is over.
Review by Anthony Accardi for Jason Morrow
Completed transaction on October 31, 2022
Better communication needed, between telling my agent at times that he didn’t think we could close the loan and hanging up on her too just not getting us the information we needed when we needed it this whole things was a mess. A lot of this may not have fallen on him but there where a lot of times where he seemed like he didn’t know what was going on or how to properly carry the loan through production. Granted he did make it happen and we did get our house but overall this experience was much harder and stressful then it needed to be. He is a nice guy till he get put under pressure or is called out. As someone who works in the customer service industry if I treated my clients like he had us at times I don’t think I would have very many left. I thank him for helping us get it closed at the end and stepping up when the last minutes of the clock where counting down.
Review by Rebecca Wilcox for New Reagan
Completed transaction on October 29, 2022
this experience was very stressful, frustrating and heartbreaking. I needed a paper from the bank. The banker and an assistant tried talking to Jennifer. After the conversation he asked why I even went with this company. They both were shocked at how we were all spoken to. I was totally embarrassed. I rather chance walking through a marsh full of alligators than to go through this again.
Review by Jeffrey Weidner for Bassam Bandak
Completed transaction on October 29, 2022
The loan took forever. Communication was poor.
Review by Lauren Capron for Aryeh Richter
Completed transaction on October 25, 2022
Better communication. It felt as if he would only speak to the clients and I was left out of the loop unless I reached out to ask. The closing was a little messy and the team seemed very unprepared.
Review by James Simonson for William Cova
Completed transaction on October 23, 2022
William was fine. No complaints. But New American allowed our appraiser to rip us off. And that appraiser was the biggest reason we had to go into rate lock for as long as we did. No complaints about William, but I would never use, or recommend, New American again.
Review by Kevin Gradwell for William Cova
Completed transaction on October 17, 2022
Better communication, less vacations taken by our lender, fewer appraisals required, quick closing process, less ambiguity
Review by Susan Consolloy for New Choudhury
Completed transaction on October 8, 2022
Communication was difficult often throughout most of this process.
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