New American Funding Reviews
Review by Jason West for New Sanchez
Completed transaction on February 27, 2025
After the initial application, communication ceased. Brenda Carlin completed the loan. I was in the process of finding a new lender when Ms. Carlin reached out.
Review by Kyle Mandryk for New Depuy
Completed transaction on February 26, 2025
Didn't know how the process went in Illinois
Review by Eliese McAlliste for New Patronsky
Completed transaction on February 25, 2025
Not waiting until last minute on things, and blaming others for tasks not being completed or lost
Review by Tyler Barrentine for New Moore
Completed transaction on January 30, 2025
Could not fulfill the loan himself and caused further delays after initial HOA delays. But we finally got closed and he did come through so all ended fine.
Review by Dmitri Craig for New Brown
Completed transaction on January 28, 2025
Communication was subpar throughout the entire process. Every phone call required multiple calls to multiple numbers to get a response or answer. Due to poor communication, we almost lost the deal twice. It may have been just for this deal, but this was the experience.
Review by Aleena Leary for New Jennings
Completed transaction on January 24, 2025
We weren’t communicated with on why we needed to submit certain paperwork. It was just “you need to turn this in so the underwriter can have it”. We shouldn’t have had to talk with John’s boss for explanation. Bryan never answered his phone unless he needed something. John lost his cool multiple times. Any question asked pertaining to the underwriter it was responded with “that isn’t important “. John gave a lot of attitude and seemed annoyed when we had questions. As a first time home buyer I was already overwhelmed. John and his team did not make it any easier. Jordan was annoyed every time she answered the phone. The team just was not pleasant at all. I would never recommend and have been spreading word to not go with this Lendor because of our situation. When we finally did close NAF didn’t transfer the right amount. They were short $12,000 and we were told we couldn’t have the keys because if their mess up. It was one thing after another and just a miserable experience.
Review by Robyn Hekking for New Lloyd
Completed transaction on January 23, 2025
Communication was disappointing. We were referred to a aNila and that did not go well. Wasted two weeks and would not be given an interest-rate When she told us to go to her new company, we were already invested. At no point did we know what was going on and had to check in frequently. We were pretty confused on the status of our refi at all times I understand people are busy but we felt totally ignored. I did not want to write a bad review but my partner said be honest. Want to thank Adi for her follow up.
Review by Mark Studebaker for Chris Funding
Completed transaction on January 9, 2025
Had Chris bothered to ever pick up the phone and at minimum call the client as he never returned their calls or mine. He his behind emails or texts when problems came up. Had to involve his Mgr to get to closing. 30 yrs, 2,000 closings. This was the Worst
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