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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 407,985 reviews

Customers were not compensated for their New American Funding reviews.

3.7 April 7, 2021

Review by Jose Arteaga-Hernandez for Jane Schatz

Completed transaction on April 7, 2021

Jane has a great assistant named Karen. Karen is great and fast at her job. I would recommend talking to her.

3.7 April 5, 2021

Review by Justin Alberico for Carlos Contreras

Completed transaction on April 5, 2021

I wish a cash out refinance would have been suggested or even a 15 yr loan. Other then that every thing was good.

3.7 April 4, 2021

Review by Carolyn Cook-Richards for Nichole Allison

Completed transaction on April 4, 2021

Everyone was very nice and helpful to my needs

3.7 April 1, 2021

Review by Theunis Brits for Khalil Jaafar

Completed transaction on April 1, 2021

Better feedback and communication

3.7 March 31, 2021

Review by Paul Roma for Stephen Bergdahl

Completed transaction on March 31, 2021

There was almost a week in the middle of the process where I had no clue what was going on and nobody responded to my queries which left me feeling very uneasy. Outside of that period, when in contact everything went well.

3.7 March 31, 2021

Review by Kevin Molitz for New Seago

Completed transaction on March 31, 2021

Michael was great! Problem was that i have cell and connectivity issues with my devices and had a hard time communicating. Also, I had a hard time understanding some of the documents that were needed. I didn’t know where to find them, it was frustrating. Michael hung in there with me and didn’t give up helping me refinance. His determination is an asset to your company yet i will say both Michael and Lateshia could better understand that not everyone is familiar with refinancing a home.

3.7 March 31, 2021

Review by Dennis Southall for Chris Moore

Completed transaction on March 31, 2021

I started the re-fi process with Chris in mid November. Everything was good until it moved to Robin Heath, she was about the most unprofessional person I have ever had to deal with. Never once did she return a phone call, and of several emails from myself and my wife she might have responded to 2. She also requested the same paperwork a number of times, finally closed in mid March. Not the kind of experience I was hoping for.

3.7 March 30, 2021

Review by Nicholas Dellich for Chris Moore

Completed transaction on March 30, 2021

Was told wouldn't cost me anything ended up costing me 600 dollars and so many people emailing me and asking me for more information and I was told he didn't need anything else but what he asked for Chris was very helpful and knowledgeable I am happy that I refinanced my house.

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