New American Funding Reviews
Review by Myrna Samano-Martinez for Karim Halawi
Completed transaction on February 11, 2026
Better communication from Karim. he didnt didn't even call when we closed to explain how payout would be.
Review by Jesse DeHass for Jeff Green
Completed transaction on January 28, 2026
Jeff is very nice, but is also optimistic to a fault. As a first-time homebuyer with no debts or credit, I was unaware of the liquid reserve requirements Churchill wanted us to have. Jeff said we were "about there" several times during the 2 months between application and closing. However, 10 days before closing, we found out that "about there" was actually thousands of dollars short, and we had to scramble to change the loan terms, or beg our families for a quick cash gift.
Review by Joel Dammeyer for Jeff Green
Completed transaction on January 28, 2026
Communication, Empathy and understanding of the trouble for a first time homebuyer, and not expecting the first timer knows everything about the process. I wasn’t going to leave a review but I got 3 emails about leaving one, so here it is...
Review by Nick McGeehon for Joel Farrell
Completed transaction on January 27, 2026
Better communication from Joel and his team about timelines and responding to questions about key details of the transaction.
Review by Travis Lieb for Josh Burley
Completed transaction on January 19, 2026
This process was more difficult than it had to be. As an existing customer, this should have been much easier. Each time we had a discussion, the price of points on the loan went up. We got no benefit by staying with New American. Communication was difficult and convoluted. Instead of a straight rate and term refi, it felt like I was being taken advantage of. Next time, I will find a loan officer that will take a phone call and communicate. When I worked with Craig before he left, I had his cell phone and could reach out to him. I'll find Craig for my next home loan.
Review by Marie A Weingardt for Reggie Camacho
Completed transaction on January 19, 2026
I closed 2 weeks ago. As of today, None of my credit card payments have been received! I was never told that the title company would issue checks. In this age of technology, who mails checks to credit cards? had I been told this, I would have requested payment to my account, and I would have paid all the cards online. I have had payments on the cards this month since they were not paid by my loan, and I am now responsibl;e fdpr a loan that has NOPT BEEN DISBURSED!!!! I am very unhappy! and I am filing a complainT
Review by Sandra Maria Vargas for Anonymous Anonymous
Completed transaction on January 15, 2026
Communication and response time can be improved. Staff don’t seem to be in synch.
Review by Renika Hodges for Jose Rodriguez
Completed transaction on January 9, 2026
Communication, follow ups, staying with the timeline
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