New American Funding Reviews
Review by Karen Conley for Blake Hallum
Completed transaction on March 30, 2020
The process was much more frustrating that it needed to be. We were only financing 1/4 of the purchase price, had sterling credit, no debt, income and assets to more than cover the small mortgage payment. We were often asked for something urgently, only to be told later that it wasn't important. The same asset/income items had to be explained over and over. We received conflicting information on numerous items. We also felt pressured to purchase insurance from an affiliate.
Review by Megan Ebinger for New Myers
Completed transaction on March 21, 2020
I expect my lender to be current on loan requirements and laws. New American was not. We found out the hard way the day before we were supposed to close that we were required to bring MUCH more money to the table. We were also given a credit from the seller, but on the day of original close we were told that the credit was too large, so they just left our money out, instead of asking the agent to make a change to the purchase price. Terrible experience and I would not recommend or use again.
Review by Jonathon Rayo for New Kim
Completed transaction on March 13, 2020
More communication during closing. We had to delay our closing twice due to lack of communication and information. My buyers were not happy with the situation.
Review by Ed Stroud for Anonymous Anonymous
Completed transaction on February 6, 2020
We are used to having much more consistent communication from our loan officers and processors. Unfortunately we were not kept in communication through the loan process as we requested and there was a lot of us having to constantly call to find out status of clear to close multiple times . There was disorganization ,and inconsistent information given delaying the close on the lender end which caused undue stress on the buyer (your own client) as well as the seller party.
Review by Justin Koons for Anonymous Anonymous
Completed transaction on January 22, 2020
Very little communication with New American. Mixed communications between New American and CareFree Homes El Paso. I will not recommend New American to any friends/colleagues.
Review by Luis Del Valle for Sandra Rosales
Completed transaction on January 21, 2020
Better communication, reasonable expectations. When asking for additional documentation ask for everything. Don’t wait until scheduled day of closing to ask for more info. If closing is going to be delayed, communicate that information with client ahead of time.
Review by Taffy Hamilton-Miner for Anonymous Anonymous
Completed transaction on January 15, 2020
Better communication throughout the process and a cohesive appraisal would have made a huge difference. Instead of telling me upfront all the repairs that were required, I was told one, and then at the last minute, more. It was very frustrating. Not to mention that I would give the appraiser/appraisal company they used an even worse review. I had to go out and do part of the appraisers job myself in order to finish everything.
Review by Mouveleane Cook for Anonymous Anonymous
Completed transaction on January 8, 2020
Simply a horrible experience very frustrating and I would not recommend anyone
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