New American Funding Reviews
Review by Julie Brown for Anonymous Anonymous
Completed transaction on April 28, 2020
The loan went through but it was very frustrating and much of the paperwork had to be sent in multiple times and it took so long that the first appraisal ran out and had to be done a second time.
Review by Julie Brown for Anonymous Anonymous
Completed transaction on April 28, 2020
The loan went through but it was very frustrating and much of the paperwork had to be sent in multiple times and it took so long that the first appraisal ran out and had to be done a second time.
Review by Julie Brown for Anonymous Anonymous
Completed transaction on April 28, 2020
The loan went through but it was very frustrating and much of the paperwork had to be sent in multiple times and it took so long that the first appraisal ran out and had to be done a second time.
Review by Lakisha Bushrod for Anonymous Anonymous
Completed transaction on April 22, 2020
Its not that anything was bad its just that I did not have much communication with you other than a couple emails. The couple of emails explained, took care of what was needed and with a relativity quick response.
Review by Ashly Hughes for New Jondahl
Completed transaction on April 20, 2020
Lack of organization with paperwork. All team members were supportive over the phone but lacked consistent clear communication.
Review by Alissa Borger for Anonymous Anonymous
Completed transaction on April 18, 2020
At first he was really great but right before the house closing date he stopped taking my phone calls or voicemails I also emailed and got no response super disappointed because he pulled my credit and I was planning to use this bank but then he just checked out we had a complicated situation where we had to have two banks do to builder restrictions and ended up not getting the house because the other bank jacked up the DP one reason was to many credit pulls
Review by Stephanie Rearrick for Anonymous Anonymous
Completed transaction on April 9, 2020
This is the second time we have worked with Justin Gray. I am sure he does great but all of our interactions have been with Wayne Good and he does a wonderful job. I don't feel like giving Justin the credit for our smooth transaction is who this survey should go to.
Review by Sonja Coaxum for Anonymous Anonymous
Completed transaction on April 8, 2020
Mrs. White came highly recommended however she failed to follow through on general customer service such as but not limited to returning phone calls and inquiries. This happened multiple times while trying to communicate with her. I read her reviews after the recommendation and I was hopeful/ excited about having the same positive experiences as other customers. When I did speak to her she was always pleasant, helpful and gave great advice, she just didn't follow up/follow through from a customer service aspect.
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