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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 407,985 reviews

Customers were not compensated for their New American Funding reviews.

3.7 August 18, 2021

Review by Preston Fisher for John Klarin

Completed transaction on August 18, 2021

Check in with us at least once a week

3.7 August 18, 2021

Review by Steven Mollohan for Anonymous Anonymous

Completed transaction on August 18, 2021

No comment

3.7 August 18, 2021

Review by Robert Kleckner for Haleh Saber

Completed transaction on August 18, 2021

This has been our second re-fi in 2 years so I am going to compare this experience with the previous. Transition from officer to processor was not smooth. My previous experience was seamless in service and communication. Felt officer and processor were not on the same page at times. The process felt rushed with moments of pressure placed on me to get documents submitted. All this even though I was a simple and easy case w/ very good rating and quick submittal on documents.

3.7 August 18, 2021

Review by Cecily Howze for New Watkins

Completed transaction on August 18, 2021

Wes was great and very easy to work with.

3.7 August 18, 2021

Review by Kelley Schoonover for Brandon Khemmoro

Completed transaction on August 18, 2021

Better communication, I was punctual in getting the things requested for this loan to be processed. This loan took almost three months to process start to finish. On many occasions I had to send items more than once. I provided documents to three different people , and the website to upload is not well organized , as you cannot see what’s been previously submitted?? Where did it go? Maybe this is why I had to send it multiple times . Low fees and nice staff! It’s why I stayed!

3.7 August 18, 2021

Review by Ralph Langford for Gabriel Goertzen

Completed transaction on August 18, 2021

I realise Gabriel was learning the ropes he will become a very good mortgage broker I believe he called me back when I needed him to and he tried explain everything that was needed in the process I would use him again

3.7 August 18, 2021

Review by Richard Morton for Andrew Pasillas

Completed transaction on August 18, 2021

It was good but that was not a choice

3.7 August 18, 2021

Review by Justin Jones for Tonya Funding

Completed transaction on August 18, 2021

This was our first time buying a house and it was confusing. When we got pre-approved, we were given an amount for the closing costs/prepaids and planned out budgets accordingly; however, then the closing costs doubled and pre-paids went up 50%. The cost of the house went up, but only 17%. We also had to send numerous emails to figure out why numbers were changing significantly or lines were being added to the closing costs. If it's not your first time buying, I'm sure they would be fine.

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