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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,445 reviews

Customers were not compensated for their New American Funding reviews.

2.0 February 27, 2021

Review by Katrina Broughton for BeLinda Dumas

Completed transaction on February 27, 2021

Team Dumas represented Ms. Cerinne Wingate, who is a transplant from New Jersey to Atlanta. She had to fly to Atlanta twice, get a hotel both times for a closing, because there was a mistake made on the lender's(NAFC) end of the deal. Team Dumas offered no concession for their client's inconvenience. I emailed Belinda and ask if she could at least send her a gift card, to no avail...

2.0 February 26, 2021

Review by Jermaine Burchfield for Kelly Strange

Completed transaction on February 26, 2021

Multiple request from the borrower(s)for items, they could have requested, such as; changing the verbiage on insurance Dec page, or getting the Deed. The loan took over a week to fund after signing documents a week prior.

2.0 February 25, 2021

Review by Jacqueline Robinson for Toby Lane

Completed transaction on February 25, 2021

Better communication. I was not kept informed of the process and what was going on in a timely manner.

2.0 February 24, 2021

Review by Megan Schmidt for New Haberl

Completed transaction on February 24, 2021

The loan process started out great with clear communication and timely responses. However, once we submitted all the paperwork the communication completely stopped and it took almost 4 months for us to complete the process and close on the loan. My husband attempted to contact people to speed the process along and was met with either no response or poor excuses for why it was taking so long.

2.0 February 21, 2021

Review by Patrick Smith for New Blome

Completed transaction on February 21, 2021

Alex was pretty informative and in the beginning of the loan process stayed in contact with us for any questions we had and to help us with the loan process and the documents we needed. Now we have a home ! Thank you Alex!

2.0 February 19, 2021

Review by Regina Hewitt for Pam Rios

Completed transaction on February 19, 2021

Should always keep buyers Agent connected.

2.0 February 19, 2021

Review by Raven Moore for Pam Rios

Completed transaction on February 19, 2021

This was my first home buying experience and it was very chaotic. I transferred from another lender to join Pam with NAF because I heard she was efficient and precise, but I did not get any of this from my experience. I felt that I was not communicated with at all and I always had to reach out to get information or find out what else was needed in my process. A lot of things were pushed to the last minute which could have been handled earlier in the process.

2.0 February 19, 2021

Review by Juan Stiaes for Pam Rios

Completed transaction on February 19, 2021

Not waiting until the last minute to notify me about my closing being pushed back to another date and asking for paperwork at the last minute.

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