New American Funding Reviews
Review by Gilad S. for New Hohe
Completed transaction on August 18, 2021
We were unhappy from the service provided by Dave Hohe and NAFINA. Originally I was quoted a low rate (2.79) and signed a loan estimate on that rate. A month later, on the loan commitment date (a week before closing), without any notice, I received by email a form to sign that I agree that my rate will go up to 3.10. No explanations given. Apparently, they either decided not to lock the initial rate (without consulting me) or neglected to lock it. Dave did not take any responsibility for the mistake at any time or try to explain what happened. Dave's response was "it's just $25 a month" (which comes up to $9000 total). Only after we contacted the CEO of the company directly we were able to lower the rate to 2.99, but it was too late in the process to change companies. We were really frustrated from the experience. The eventual closing fees were also higher than originally estimated. The only reason I'm giving 2 stars and not 1 is because his team was courteous and did their job on time, however, I do not recommend.
Review by Amaranta Hernandez for New Castorena
Completed transaction on August 18, 2021
Maria is very unresponsive.
Review by Danielle Kelly for Corey Burgess
Completed transaction on August 18, 2021
Corey for the most part was fine. My issue was that not a single person read my appraisal, until 12 hours before I was to close. Therefore, no one informed me, my realtor, or the selling agent that we needed to install a handrail in order to close on time. My realtor even specifically asked if the appraiser noted anything that needed to be done in the house, and we were told ‘no, looks fine’. This delayed my closing by a week and cost me an extra $1,500 in hotel and ‘re-inspection’ fees.
Review by Eric Pennekamp for Anonymous Anonymous
Completed transaction on August 18, 2021
Very slow to respond. Often took many emails and texts before hearing back. When he would respond he would rarely know the answers.
Review by Armando Spataro for New Ray
Completed transaction on August 18, 2021
The communication of our loan was extremely poor. We had gone a whole month without receiving any updates about our loan and didn't get one until I had reached out asking. It seems that we were simply forgotten about.
Review by David Dietrich for Libby Martinez
Completed transaction on August 18, 2021
She would not share any loan information with buyers agent. She changed charges late in the process with difficulty to confirm. Screwed buyer into new terms. Did not communicate recording with buyers agent.
Review by Delia San Pedro for New Jessop
Completed transaction on August 18, 2021
As a joint applicant with my spouse, Tom failed to include me in all communications and updates! Too impersonal, not bothering to follow up on my questions promptly! The refinance costs was so much higher than estimated and I didn’t get a “Good Faith Estimate” early on but a forwarded drafted estimate from my spouse!” Very dissatisfied with his service cuz I believe that your company charged us many fees that other mortgage companies don’t charge! Overall, I believe that
Review by Zackary Taylor for Anonymous Anonymous
Completed transaction on August 18, 2021
Hard to reach
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