New American Funding Reviews
Review by Diane Watson for Sean Alexander
Completed transaction on August 18, 2021
Sean did not respond to calls. He had personal issues was the reason. I had to contact his manager. The closing date was a disaster. The company used was very unprofessional! The person who came to my home had to call her boss with questions frequently. They cancelled the day before and were an hour late at the spring site the day of.
Review by Amanda Neuts for Brandon Khemmoro
Completed transaction on August 18, 2021
Overall communication was poor. Responses were often late and sometimes no responses to questions or updates to timeline and status at all. The timeline to close was extremely and unusually long with no explanation as to cause for delays.
Review by Maury Witkoff for Anonymous Anonymous
Completed transaction on August 18, 2021
Review by Craig Wilson for Pam Rios
Completed transaction on August 18, 2021
It closed finally, i think the voe should have been done way before it was completed and done. We as people can always blame others as such but its up the lo to make things happen.
Review by Jeffrey Brennan for Kelvin Millhouse
Completed transaction on August 18, 2021
The loan processing department was terrible. Points were added to my loan because of their unexplained delays.
Review by Madeline Phenicie for Anonymous Anonymous
Completed transaction on August 18, 2021
While we are aware that there were many factors associated with our loan, we often felt kept in the dark. Our questions often went unanswered and felt glossed over. Communication was unclear. It felt as though there were many people involved in the process and their lack of organization and intercommunication effected our experience. At the end of the day, we we moved into our new home and are happy.
Review by Theresa Jackson for New Bernard
Completed transaction on August 18, 2021
I had an issue with the loan lock period. I was told by my lender that we would lock in when I had an accepted offer on a property. He neglected to remind me that once I was under contract, I should lock the rate. Not certain who is responsible for pulling that trigger, but seems to me if the lender is looking out for my best interests, he might give a friendly reminder!
Review by Connor Teague for Anonymous Anonymous
Completed transaction on August 18, 2021
Not completely up front about all costs and potential issues yet might come up through the process.
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