New American Funding Reviews
Review by Candice Matthews for New Keil
Completed transaction on January 29, 2022
It would have been better to stay in contact with just one person. I would have liked to know all if the documents that I needed at once instead of constantly adding tasks after being told that everything is final
Review by Guillermo Ramirez Ortega for Henry Quach
Completed transaction on January 24, 2022
We were placed in a position that we had to refinance. There were not supposed to be any closing costs but at the end these “costs” were added to our loan. Not only did our credit scores took a hit but now our debt went up. We weren't even able to be placed into a conventional. Even when our value went up and we should qualify. I don’t think we will consider this company next time we need to do with home loans. Definitely wouldn’t recommend.
Review by Shanna Shields for Jeff McGowan
Completed transaction on January 19, 2022
Jeff started out great but as we got further into loan process his communication was horrible. He would say he would call and wouldn’t, he didn’t return emails, and neglected to inform us of some issues that caused our close to be postponed a couple of days. He was short and rude when asked questions towards the end of the process and overall was a unpleasant experience.
Review by Sulema Leon for Sean Price
Completed transaction on January 15, 2022
Speed up the process….insanely slow. 45 day rate lock extensions should be free… why should client pay Extra Cost if the lender takes more then 45 days to close … Rate lock Extension rate not disclosed to customer…
Review by Josephine Bob-Queyinde for Jordan Monroe
Completed transaction on January 7, 2022
A customer service representative should always show empathy and be willing to entertain all the customer’s questions. Truth should always be told when responding to customer questions
Review by LUANN GIDEONSE for Rick Cisneros
Completed transaction on December 27, 2021
The interest rate was higher than first quoted an also that closing cost was too much.
Review by James Scott for Pherrin Strain
Completed transaction on December 9, 2021
Over 2 months to close. Weeks with no communication Closing appt changed no one notified us. Over 15 days for all payouts to occur. A check sent to Capital One vs a wire Mskes no sense Almost walked away from this in October and wish I had.
Review by Kelly John for Mike Josephson
Completed transaction on December 2, 2021
There was a huge lack of communication.
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