New American Funding Reviews
Review by Sean Brown for Steve Anderson
Completed transaction on July 20, 2022
If communication was better amongst the team so that we didn't have to resend documents multiple times just to get emails asking for things we had already sent. Lots of mistakes were made and many balls were dropped which postponed our closing date and cost us way more financially because of that delay! Steve is a very nice man. I just think he's in over his head and his team were causing him stress.
Review by Samantha Pyle for Sally Redmon
Completed transaction on July 15, 2022
Tania never responded to questions. There was a breakdown in communication between all parties involved in the process. The automated emails did not have accurate information or else the person I dealt with was wrong. After signing closing documents with the title company, I was told the mortgage company had sent more papers to be signed and had to go back. Kaliko was the most helpful and most informed of all the team.
Review by Michael Wilson for New Hurrelbrink
Completed transaction on July 10, 2022
Just felt the whole experience was very unprofessional
Review by Lung Hsun Weng for Nikki Sauve
Completed transaction on July 6, 2022
Be more on top of the timeline. Closing date is already the next day but the lender just found out there are more requirements needed. Closing date has been set and it is their responsibility to be aware of that timeline.
Review by Angelique Truesdale for Kevin Garcia
Completed transaction on July 5, 2022
Kevin pretty much disappeared half way through the process, even after assuring me in our first call he would be with me throughout the entire process. He was unresponsive to emails and voicemails, and the lack of response almost ended up in us not being able to close before months end. Fortunately, Maira Valazquez was responsive and able to get things done for us at the end.
Review by Ryan Hoffman for New Haberl
Completed transaction on July 1, 2022
Several days before closing I was informed I couldn’t get the original loan terms, due to a miscalculation in income from NAF. I was left scrambling finding a specific paycheck from years ago from a previous employer, which was a nightmare. I ended having to pay an additional $25k at closing. Poor communication all around. Jeff Speer came in and eventually saved the day.
Review by Scott McGookin for Noah Ortiz
Completed transaction on June 29, 2022
My loan officer quit her job in the process of my loan getting ready to close. Her supervisor didn't know she had quit for what seemed like two days. NEW AMERICAN FUNDING MISSED TWO CLOSING DATES AND ATTEMPTED TO CHARGE ME FOR EXTENSION OF THE LOAN LOCKS BOTH TIMES. Furthermore, the level of inquiry to my loan which was a 50% LTV loan was absurd. Someone needs to be watching the dashboard of your employees so that you know if they are doing their jobs or not.
Review by Kristen Shelton for Zoae McMillion
Completed transaction on June 18, 2022
My closing was delayed a few days and nothing was communicated till minutes before our appointment. When we attempted to call our loan officer and the other person handling our loan we got voice-mail and no return calls. 2 days went by before I heard from anyone and that was after I called them multiple times. We had to last minute cancel our moving company and scramble to change our work schedules and they didn't even have the courtesy to apologize.
Smart Moves Start Here.