New American Funding Reviews
Review by Geneva Korytkowski for Anonymous Anonymous
Completed transaction on December 12, 2025
This has not been a great experience. While I liked our loan officer personally, I feel like there was not always consistent communication, and that was partially on our side in the beginning. When I emailed, I did not always receive responses. I was not warned when other parties contacted us for additional information. Our address was wrong on our documents all the way until notarization despite multiple attempts to get it corrected. We were not reminded of deadlines or when something was fixed in the system. Our other two mortgage experiences were easier, and I felt that the loan officers there wanted our business and therefore would keep us and everything on track. If it were not for the amazing interest rate and super low closing cost, we were going to be done with this process.
Review by Kevin K for Anonymous Anonymous
Completed transaction on December 12, 2025
Slow closing process which caused rate increase when It was too late in the process to change lenders.
Review by Gee Boulder for Anonymous Anonymous
Completed transaction on December 12, 2025
Keara Waites was friendly and helpful and went above and beyond BUT whoever the underwriter was she was terrible and made my special occasion very terrible.
Review by LaToya Goodner for Anonymous Anonymous
Completed transaction on December 12, 2025
Kristen Vagedes is VERY knowledgeable about the whole process ???? as well as helping me understand along the way. She did her BIG ONE! I am very grateful for the help I have received first and foremost with New American Funding and ?? Real Estate Title Agency. With their help I am officially a 1st time homeowner. 6-11-25
Review by Angel Pinero for Anonymous Anonymous
Completed transaction on December 12, 2025
Very disappointed in the service overall, they’re very disorganized to the point I had to resubmit documentation multiple times. At the closing I wasn’t told Certain documentation was needed and resulted in loan getting defunded a week after closing. I had to overnight documents and resign addition documents after closing already happened. This was a really bad experience they’re disorganization and miss communication was horrible.
Review by CD CD Donald for Anonymous Anonymous
Completed transaction on December 11, 2025
Good loan officer and processor, but the underwriter and title company were out of control with their demands, in my opinion. Therefore, I wouldn’t recommend New American Funding.
Review by Patrice Thomas for Transitional LO
Completed transaction on December 10, 2025
Communication with him and Stephanie was horrible. It was virtually impossible to get him or her on the phone. The attorney reached out multiple timr to obtain vital information regarding appraisal report and status of CTC and Communication was minimal at best. My Buyer's experience was horrible as well. He kept apologizing for their lack of professionalism.
Review by Mary Jane Dunlop for Transitional LO
Completed transaction on December 10, 2025
This was the most frustrating transaction I've ever had with New American Funding. The communication was awful, and I had to remind his team multiple times to stop contacting the Listing Agent. They did not communicate needs for documentation from my Buyer until the last minute and even then, got the numbers wrong so that the were delayed in closing by 3 days. Unacceptable.
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