New American Funding Reviews
Review by Erica Aguilar for New Brown
Completed transaction on June 5, 2025
If a client is closing, be available. Also communication was lacking. Service was just alright.
Review by Jennifer Brown for New Brown
Completed transaction on June 5, 2025
The hard work that Becky Brown put into get my loan approved. I was going to give up on my refinancing but she and her team kept me positive and made it happen. I have referred Becky to two other customers. Thanks for giving me a new start on rebuilding my future.
Review by Robin Miner for Scott Drescher
Completed transaction on June 4, 2025
While I'm sure Scott is competent at his job, his communication skills left something to be desired. At times he was super helpful and clear, at times he was downright rude, and at times there was no communication whatsoever.
Review by Leroy Viamille for Reviews Reviews
Completed transaction on June 3, 2025
needs to be more professional sometimes
Review by Michelle Hoberma for New Dagenais
Completed transaction on May 27, 2025
Appraisal deadline was missed with no communication from the lender. Communication was lacking throughout the transaction, mainly around appraisal. If the appraisal had not come back on target, the client was placed in a poor situation by the lender of not being able to negotiate that element. When asked, the lender said they would meet the deadline, but did not and also did not communicate it by the end of deadline day . The transaction was completed and funded when it needed to be, which in the end, is all that mattered to this client
Review by David W Fallen for Max Tinder
Completed transaction on May 26, 2025
A complete lack of communication! I'm 62yrs old, I understand things have changed, but certain situations should be handled by a phone call and not an email. I could go into greater detail, but I feel like why bother typing a response. The fact you counting characters says it all. If you really care, someone is welcome to call me and I will be more than happy to explain my frustrations.
Review by Matty Matt for Anonymous Anonymous
Completed transaction on May 26, 2025
Must be some bought reviews hands down. These people suck. They will ask you how you would like your correspondence and ignore it then call you 700 times a day. No good company is that desperate and after bringing it to their attention they removed my inquiry and ignored it so bad review well deserved. Be very careful with these people. Don't trust them
Review by Katelyn Ropers for New Nguyen
Completed transaction on May 25, 2025
Communication was terrible. Loan officer and processor would never answer phone or emails. I had to evolve my broker to help speed up the transactio/process of replying because the risk of making our clients homeless. Sent three emails on day to get confirmation on re- appraisal and didnt didn't receive anything till several days layer. It could of been avoided to extend the closing. Terrible customer service and support.
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