New American Funding Reviews
Review by Kennol Rogers for Gillen Grant
Completed transaction on August 31, 2022
It started off fine fine ,coming to the the end part was terrible an very stressful
Review by Laura Blumenstein for Samantha Swiatek
Completed transaction on August 31, 2022
Samantha was awesome, extremely helpful and always responded quickly! She did a fantastic job explaining my options and what we could do to streamline and improve the process of buying my late grandparents' home from my mother.
Review by Denise Paul for New Alvarez
Completed transaction on August 26, 2022
Overall the experience with William was fine. Communication could have been a little better during the process. However, in the end it worked out.
Review by Karina Macias for Caroline Cloninger
Completed transaction on August 23, 2022
I only listed my experience as OK because the originally assigned loan office was let go in the middle of my transaction. I only had limited interaction with Caroline and that limited time was fine and I have no complaints.
Review by Ward Harriford for Samer Ajami
Completed transaction on August 23, 2022
Timely response and follow up was great in the beginning. Once the loan package was approved it was like pulling teeth to get him to respond.
Review by Thomas Hutchison for Taylor Wilkinson
Completed transaction on August 23, 2022
Good job great
Review by Brian Jacox for Travis Kahl
Completed transaction on August 22, 2022
After being told how easy the process and experience would be it was an extremely long and arduous journey with many points I almost walked away. Not Travis’ fault that I am aware of and admittedly a somewhat difficult case with my remodeling. That being said I was not particularly happy with the final outcome additional hoops that needed jumped through and the extra points needed. It wasn’t the most pleasant easiest process hyped in the sales presentation.
Review by Don Carnell for Arlene Masinsin
Completed transaction on August 22, 2022
My reason for an OK rating is that Arlene did a very good job at responding to my questions and at times concerns about the loan processing process, but Cardinal’s overall process employed using the Octane website is very frustrating and at times misleading. This is when Arlene stepped in to ease my concerns, kudos to her. So, if this rating were about Arlene as an individual I’d rate her Very Good. But, Cardinal’s loan processing process is very confusing thus causing the OK rating. If not for the excellent support provided by the Client Advocate team I would have halted the process. I could go on and on about the whys but this survey is about Arlene not Cardinal’s loan process which I found defective.
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