New American Funding Reviews
Review by Kirstyn Roberts for Tish Scott
Completed transaction on July 21, 2020
While I know buying a house in general is stressful, and problems come up (let alone during a pandemic when lenders are being more stringent), I was quite frustrated as information I provided was continually overlooked and there were some major problems that occurred due to the lending team dropping the ball. In the end I was able to deal with it all and still close on time.
Review by Ashley Vick for New Hohe
Completed transaction on July 20, 2020
I should not have had to send the same, non property specific documents two and even three times. There is either poor communication or my documents were lost.
Review by Erica De La Cruz for Jennifer Toomey
Completed transaction on July 13, 2020
My items kept getting lost or something. Because I would send papers to one person then another then another and then another. I feel like the Papers were not being uploaded to one file with my name on it so that all the people working on my account could have access. I was getting multiple people sending me emails at different times telling they needed check Stubs or something else I would send it then days later a different person would ask me for the same thing. very frustrating!
Review by Bhim Adhikari for New Aylor
Completed transaction on June 30, 2020
implementation need to be take place ASAP, but any way thank you all!
Review by Dominique Mota for Anonymous Anonymous
Completed transaction on June 25, 2020
Lack of communication was the deciding factor on this review.
Review by Jeremy Wilson for New Lightman
Completed transaction on June 22, 2020
Though Wesley was readily accessible, communication was ineffective. Any inquiries about future/anticipated milestones or timelines of the loan process were categorically ignored. In other words, being blown off by the processor when requesting basic information, then unsuccessfully asking for clarification from the sales manager was frustrating and counter productive towards providing a positive experience for buyer and buyer's agent.
Review by Jessica Pettit for New Burnevik
Completed transaction on June 4, 2020
Just didn’t receive information we were looking for. Seemed like the decisions were made for us without asking
Review by Jewelle Rury for New Piccinini
Completed transaction on May 6, 2020
There was a big lack of communication when I was trying to confirm my return to work. I realize the current circumstances made things difficult however, not getting back to me is one thing, being rude to me is another. Katie was very unpleasant to deal with and I would prefer working with someone else in the future.
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