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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 408,319 reviews

Customers were not compensated for their New American Funding reviews.

3.7 September 27, 2023

Review by Dawn Wynn for New Steel

Completed transaction on September 27, 2023

Better communication would have helped but he did a good job would reccommend him again

3.7 September 27, 2023

Review by Rayshawn Hampton for New Mosley

Completed transaction on September 27, 2023

Good servicd

3.7 September 27, 2023

Review by Jacqueline Sparks for David Dyer

Completed transaction on September 27, 2023

David was very responsive and answered questions pertaining to his part in the loan process. The loan processor, Kylie Tudor, was awful. She never answered the phone and would send messages at the end of her workday so that if you called her back, she would be gone for the day. Once I was approved, no one ever sent me anything or explained the closing process/procedures. I would never do another transaction with NAT again.

3.7 September 27, 2023

Review by Jung Kim for New Davis

Completed transaction on September 27, 2023

Fast responses, great team

3.7 September 27, 2023

Review by Tylor Wickham for New Anderson

Completed transaction on September 27, 2023

I recently had a positive experience with Shevell for my home loan. The application process was smooth and user-friendly, thanks to their platform. The loan officer was knowledgeable, providing guidance on different loan options.

3.7 September 27, 2023

Review by Chandler Sambets for David Tang

Completed transaction on September 27, 2023

It was good, but not great.

3.7 September 27, 2023

Review by Woodrow Pemberton for Yongnam Kim

Completed transaction on September 27, 2023

Alot of confusion as to whom was the primary person i should interact with/ pose questions to during the process. it would have been much easier to deal with one person directly. there was an instance of an additional charge of $735 to extend the rate lock 7 days. not only was that not disclosed until it occurred, but i felt like there was equal blame for the delays all around (lender, buyer, builder, etc). but in the end, i and my realtor footed the bill; should never have happened that way. lastly, the underwriters, clearing agents, primary agents were asking for documents that they should have already had, including after the closing. Meanwhile, the result for me was waiting around an additional 2 hours after closing (on a Friday afternoon) wondering if i was going to get the keys to my house; incredible and unnecessary stress that made our experience less than exciting.

3.7 September 27, 2023

Review by Ryan Willy for Robert Shouse

Completed transaction on September 27, 2023

Robert's attentiveness made the process seamless. and helped me close earlier than originally planned.

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