New American Funding Reviews
Review by Nelson Vizcaino Luna for New Loli
Completed transaction on November 4, 2021
Better communication and more accurate information.
Review by Darrell Cox for New Bourne
Completed transaction on November 3, 2021
Instead of email contact not from Jim Bourne at all especially the underwriting department in particular try using person to person contact. I had no problem with Jim Bourne at all its just the underwriting team and their affiliates. If you need to contact me further on this I will gladly answer any questions you have thank you
Review by Awa Faye for Jonathan Oggero
Completed transaction on October 31, 2021
Had a bad experience eith the loan process. Took very long and i received so many different loan disclosure eith different numbers that nobody can explain. Coming from getting moner back to put over $3000 in closing cost
Review by Nicole Aszman for Brett Sackman
Completed transaction on October 30, 2021
Although the rate was great, there were multiple thing along the way that were unpleasant to deal with. The entire tone that was before we locked in to after was very different. Samuel, the processor was not very responsive, taking days to answer emails and he would not pick up his phone. We did not have the final amount needed for closing until 30 minutes before closing, and then after we got there it was still wrong. That entire day prior to closing all I heard was that the title company took 4 days and it’s their fault it’s taking forever to get the final number. At that point I didn’t care who held it up I just wanted to know what number I needed to go to the bank to get and didn’t appreciate the blame trying to be passed off every time I talked to him. On the day of closing no one could confirm that the wire was transferred so we plus the Realtors had to wait around for an hour for it to come through.
Review by Tommy Newcom for New Sandgren
Completed transaction on October 27, 2021
More attention to detail we wasn’t informed what the amount that we need the closing check made out for until at the last minute . Need more attention to all aspects of closing
Review by Stephanie Hukle for Conor McCullagh
Completed transaction on October 27, 2021
Communication on what was expected versus what actually happenend was totally different and very disappointing. If I had known how things were going to go the way they did, I would have picked a different company.
Review by Fred Hobbs for Sean Alexander
Completed transaction on October 25, 2021
Return phone calls in a timely manner. Did not include my all on my wife’s income which caused issues with loan.
Review by James Bellino for New Duran
Completed transaction on October 21, 2021
It would have been nice if I didn’t have to follow up with questions I asked. I felt pushed aside once I was at the point of no return and couldn’t back out from them. As a first time buyer I felt kept in the dark.