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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,823 reviews

Customers were not compensated for their New American Funding reviews.

2.3 November 4, 2021

Review by Nelson Vizcaino Luna for New Loli

Completed transaction on November 4, 2021

Better communication and more accurate information.

2.3 November 3, 2021

Review by Darrell Cox for New Bourne

Completed transaction on November 3, 2021

Instead of email contact not from Jim Bourne at all especially the underwriting department in particular try using person to person contact. I had no problem with Jim Bourne at all its just the underwriting team and their affiliates. If you need to contact me further on this I will gladly answer any questions you have thank you

2.3 October 31, 2021

Review by Awa Faye for Jonathan Oggero

Completed transaction on October 31, 2021

Had a bad experience eith the loan process. Took very long and i received so many different loan disclosure eith different numbers that nobody can explain. Coming from getting moner back to put over $3000 in closing cost

2.3 October 30, 2021

Review by Nicole Aszman for Brett Sackman

Completed transaction on October 30, 2021

Although the rate was great, there were multiple thing along the way that were unpleasant to deal with. The entire tone that was before we locked in to after was very different. Samuel, the processor was not very responsive, taking days to answer emails and he would not pick up his phone. We did not have the final amount needed for closing until 30 minutes before closing, and then after we got there it was still wrong. That entire day prior to closing all I heard was that the title company took 4 days and it’s their fault it’s taking forever to get the final number. At that point I didn’t care who held it up I just wanted to know what number I needed to go to the bank to get and didn’t appreciate the blame trying to be passed off every time I talked to him. On the day of closing no one could confirm that the wire was transferred so we plus the Realtors had to wait around for an hour for it to come through.

2.3 October 27, 2021

Review by Tommy Newcom for New Sandgren

Completed transaction on October 27, 2021

More attention to detail we wasn’t informed what the amount that we need the closing check made out for until at the last minute . Need more attention to all aspects of closing

2.3 October 27, 2021

Review by Stephanie Hukle for Conor McCullagh

Completed transaction on October 27, 2021

Communication on what was expected versus what actually happenend was totally different and very disappointing. If I had known how things were going to go the way they did, I would have picked a different company.

2.3 October 25, 2021

Review by Fred Hobbs for Sean Alexander

Completed transaction on October 25, 2021

Return phone calls in a timely manner. Did not include my all on my wife’s income which caused issues with loan.

2.3 October 21, 2021

Review by James Bellino for New Duran

Completed transaction on October 21, 2021

It would have been nice if I didn’t have to follow up with questions I asked. I felt pushed aside once I was at the point of no return and couldn’t back out from them. As a first time buyer I felt kept in the dark.

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