New American Funding Reviews
Review by Michael Marsh for New Edwards
Completed transaction on December 27, 2024
Keeping in contact with us and not telling me the day before that I had to come up with $2500. I was told by several people that all of the closest cost was taken care of. I sent text messages and called and never got a response.
Review by David Coleman for New Imoda
Completed transaction on December 13, 2024
More urgency and more Communication once the file wasn't approved and we went 5 days over the closing date. It would take 1-2 days to fix 1 condition. Having to wait for someone in Califnoria doesn't help either when time is critical
Review by Mark Quimby for New Oswald
Completed transaction on November 9, 2024
You have to remember I have to communicate with my boss to take a day for closing. So when the day keeps changing it gets difficult. If there is no furniture at the house either have someone bring chairs and a table or schedule the closing at an office.
Review by Jamie Wehmeyer for New Burnette
Completed transaction on November 4, 2024
My buyer was doing a usda loan and had 2 loan officers that could not help which caused her 4-5 months to get it done.
Review by Benjol M Austria for New Ronca
Completed transaction on October 24, 2024
Provide clear expectations to customer and provide next steps and reasons for asks.
Review by Christina Bentle for New Stark
Completed transaction on October 23, 2024
Through this process, it was our buyer that utilized New American Funding…and they had multiple individuals involved. Our buyers obtained an FHA loan, which required an appraisal. New American Funding found an appraiser, who appraised our residence $10,000 LESS than an agreed price between myself and the buyer. We requested a reevaluation of our appraisal, because some of the comparable properties we viewed were not a true comparison of our property. Furthermore, our buyers also agreed it was a poor appraisal. Though it was requested, we later found out from the appraiser himself, New American Funding never provided him with an opportunity to review our re evaluation request. Because we were on an expedited timeline from our buyers (two week closing), we had no choice but to proceed and were ultimately out of $10,000 in proceeds. I would not recommend New American Funding under any circumstance.
Review by Jeff Townsley for New Lesinski
Completed transaction on October 18, 2024
More communication throughout the process. Once we got an offer accepted through inspections process. There were a few delays due to using an automated underwriting system that kept asking my clients for the same information they had already provided NAF, then when I asked Michael for a letter of explanation I did not expect that he would through the client under the bus.
Review by Jason Stoops for New Sandgren
Completed transaction on October 17, 2024
Better communication when delays were happening from the closing date being pushed back almost a week and with last minute surprises coming up for underwriting. I called Matt and the underwriter multiple times for explanations directly but they refused to reply to any voicemails. My buyer client felt as he was being discriminated against and held to a different standard due to a criminal background.
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