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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,914 reviews

Customers were not compensated for their New American Funding reviews.

2.5 January 26, 2026

Review by Christopher R Ellison for Washington Ryles

Completed transaction on January 26, 2026

Lack of communication throughout entire process ! process took way longer than anticipated due to constantly asking for new documents at end of loan! Would never recommend this company to anyone

2.5 January 20, 2026

Review by Satnam Hans for Janna McLaughlin

Completed transaction on January 20, 2026

It is ok

2.5 January 14, 2026

Review by Lisa Marie Totten for Chris Loughnane

Completed transaction on January 14, 2026

Better communication.

2.5 January 6, 2026

Review by Theresa Corral for Brittany Granger

Completed transaction on January 6, 2026

I think Brittany started off strong with getting estimates and getting back to my clients but after that it was unfortunately down hill from there. I don’t like to give poor reviews and understand everyone has a bad day but my clients closing was completely chaotic because their loan was messed up and when my client and myself tried to address it we could not get a clear answer as to why the numbers were so off and by thousands! My client is a big numbers person and thanks to her, and her record keeping, she caught the mistake and saved herself $5000 and it was not until she went to Lynn the branch manager the last business day before close to fix it that anything got done about it. There was also no compensation or even an apology for the mistakes and negligence. I am very disappointed, and unfortunately could not recommend your services to anyone else in good faith.

2.5 January 5, 2026

Review by Tyler James Page for Nikki Cervantes

Completed transaction on January 5, 2026

Getting a hold of people was difficult. People waited untik very last minute to obtain the things they needed and asked my employer to verify a million things over and over again. Nikki was great to begin with but then went silent as well. tittle company said they had to verify where wire came from even though it has my banks letterhead on it.

2.5 December 29, 2025

Review by Alycia E Fox for Shawenti Sheats

Completed transaction on December 29, 2025

Better, faster, and more immediate communications. More honest, quick, and attentive responses.

2.5 November 17, 2025

Review by Mary Katherine Minnich for New Moseley

Completed transaction on November 17, 2025

We understand there was a lot going into the loan with all of the changes but it was like pulling teeth to get answers and stay informed. When it came to the closing dates that kept getting move never once did we find out from NAF we found out from a concierge that was helping set up internet. another time not even our realtor could find out because nobody would call him back or let us know. The communication could have been so much better.

2.5 November 13, 2025

Review by Katherine A Wright for New Aguilar

Completed transaction on November 13, 2025

The communication was not the best it would be days before they would actually get back with me and I would have to call the office multiple times before I could actually talk to someone

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