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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,914 reviews

Customers were not compensated for their New American Funding reviews.

2.7 February 22, 2017

Review by Krishnarpita Bera for Anonymous Anonymous

Completed transaction on February 22, 2017

More attention to details while preparing the documents and explaining the legal terms of loan documents to first time home buyer will definitely improve the process.

2.7 February 16, 2017

Review by Lucio Calungcagin for Anonymous Anonymous

Completed transaction on February 16, 2017

Appraisal on my house was on the low side which was 50 k lower than at least 2 of my neighbors with identical houses. Mine was even the model home for the area. One house sold for 669k which has not been repainted and was the subject of foreclosure. How did this happen? Your documents suck. They were too small to read and we had to do it over and over again. I could not understand your closing costs even with your breakdown. Communication is not your company's forte. Quicken loans is better.

2.7 January 25, 2017

Review by Janet Kubler for Anonymous Anonymous

Completed transaction on January 25, 2017

Unfortunately my refinance process that started in the beginning of October, didn't close until beginning of January. I guess my first processor was let go and I was transferred to a new processor about 7 weeks into the process. It still took about 6 weeks after. I had to request new closing costs as the original amount due at closing wasn't revealed to me until 2 hours before I was to close and that amount was off by $400 when the closer came to my home.

2.7 January 18, 2017

Review by Keala Enomoto for Anonymous Anonymous

Completed transaction on January 18, 2017

A lot of the process it felt like it was the first time being executed.

2.7 January 11, 2017

Review by Valerie Dixon for Anonymous Anonymous

Completed transaction on January 11, 2017

Consistency throughout the process would be much more helpful.

2.7 January 4, 2017

Review by David DeLap for Anonymous Anonymous

Completed transaction on January 4, 2017

I was disappointed with the delay of my 2 loan applications. In particular, I was very perplexed and frustrated that your underwriting staff did not know about the 2nd loan app that started a week after the 1st loan app, causing delays and potential cancellations of the escrows, which would have lead to financial losses for myself per appraisals, deposits, and home inspection fees. I am glad that Devon was able to push through the process so the 2nd loan closed by the end of the year, 2016.

2.7 November 16, 2016

Review by Zeke Losch for Anonymous Anonymous

Completed transaction on November 16, 2016

Had I received more communication and better attention to detail in the documents that I received, I would've given you a 5 star rating. However, incorrect documentation leading up to the closing was a disappointment.

2.7 September 6, 2016

Review by Angelia Haskett for Anonymous Anonymous

Completed transaction on September 6, 2016

Personal service

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