New American Funding Reviews
Review by Daniel Meyer for Anonymous Anonymous
Completed transaction on April 17, 2017
I like Brad on a personal level, but I felt his customer service was lacking at times. I often had to be the one to reach out and pull information out of him. As a first time home buyer, it's very possible I needed more "hand holding" than most. Still, it would have been nice to have clear explanations throughout the process...more of a road map on what to expect.
Review by Jonathan Scharf for Anonymous Anonymous
Completed transaction on April 10, 2017
The different team members on same page. Not trying to take shortcuts and have me sign something incorrect
Review by Christopher Schaefer for Anonymous Anonymous
Completed transaction on April 6, 2017
Eric seems nice enough but I was repeatedly asked for documents that had been sent already. That is a bit disturbing that stuff is falling through the cracks when you're putting your life savings into a purchase. I was even told that they were waiting on a bank statement at close that never had been requested. Neither a bad nor good experience mor than getting the house which should have been able to do with most any bank.
Review by Linda Waterbury for Steve Schauer
Completed transaction on March 30, 2017
Never provided up dated info had to call to get the info
Review by Leovy Gonzalez for Anonymous Anonymous
Completed transaction on March 27, 2017
The communication was poor.
Review by Christopher Woods for Anonymous Anonymous
Completed transaction on March 26, 2017
Scott was very pushy. I ended up not working with him and working with the processor instead.
Review by Michael Barnett for Anonymous Anonymous
Completed transaction on March 18, 2017
Communication must improve , when the deal is done we should feel good about the deal . Your staff must remain professional at all times EVEN WHEN THE BUYER IS VENTING THIER FRUSTRATIONS about the overall experience .
Review by Steven Davis for Anonymous Anonymous
Completed transaction on February 27, 2017
I delt with so many different people everyone assumed someone else had done things. I was in the dark several times and given confusing information several times. Lastly no one went over the final numbers with me prior to signing the final documents. I was able to figure it out on my own so it's not a totally damning issue but it does turn me off on his office.
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