New American Funding Reviews
Review by Sean Bryan for Anonymous Anonymous
Completed transaction on December 20, 2017
Not the best experience, but it could've been much worse.
Review by Jose Sanchez for Anonymous Anonymous
Completed transaction on December 8, 2017
yes so my close date was delayed 3 days because the buyers contract was not read correctly. This made it stressful to all party's involved and there was a potential that the seller could of withdraw of the home sale. Since the CD was not on the correct date it made everyone not happy and move in date was delayed so it hampered with peoples schedules.
Review by Ben Lyons for Anonymous Anonymous
Completed transaction on December 6, 2017
Ruth was a nice professional with great customer service skills. However, she was not professional when it came to responding to emails, or sending me the proper documents via email that she promised. I was on the phone with her for an hour and it was a complete waste of time. I will not working with this company again. I have since secured a loan from another company with no run around!
Review by Christopher Curfman for Anonymous Anonymous
Completed transaction on November 12, 2017
Was able get my home refinanced
Review by Donald Chapman for Anonymous Anonymous
Completed transaction on November 12, 2017
Less about Dan specifically. More that the whole experience was a total cluster and poorly orchestrated, often asking for things to be sent 2-3 times... Dan didn't seem empowered to work across all the people involved and was only the sales guy to get me in the funnel.
Review by Violeta Murillo Contreras for Anonymous Anonymous
Completed transaction on October 19, 2017
His secretaries did not have very good communication with us. We had to send paperwork numerous times because of failure to communicate on their part. They wanted us to deposit money that we did not have to deposit. The secretaries do not have very good communication amongst themselves. We would still like to thank Jose for his work and his help.
Review by CHRISTOPHER MCCARTNEY for Anonymous Anonymous
Completed transaction on October 15, 2017
Communication is needed for any business transaction to go smoothly. We don't feel the communication was there until the very end of the process.
Review by Hans Hitzemann for Anonymous Anonymous
Completed transaction on October 2, 2017
There needs to be more communication between the loan officer and the processor and the customer. The processor was totally incompetent and unprofessional. It never should have taken as long as it did and if I had not been on top of things and was not calling in for updates we might still be waiting to close.
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