New American Funding Reviews
Review by Tamara Sparks for Anonymous Anonymous
Completed transaction on February 25, 2019
There was too much running around, copying papers etc. And the money promised kept shrinking.
Review by Paul Lesker for Anonymous Anonymous
Completed transaction on February 2, 2019
The length of time it took was completely uncalled for. Should not have taken over two months.
Review by Andrea Fernandez for Anonymous Anonymous
Completed transaction on December 24, 2018
The process seemed unorganized and delayed. The delays would have been understandable if we had been kept updated along the process. Dan is a very helpful person, but the overall process of our loan was a headache.
Review by Matthew Pell for Anonymous Anonymous
Completed transaction on November 30, 2018
Better communication and an on time closing would have made it better
Review by Katera Poma for Anonymous Anonymous
Completed transaction on October 15, 2018
Getting requests for documents the day before your closing was not cool.
Review by Eric Pearcy for Anonymous Anonymous
Completed transaction on October 5, 2018
The whole process took a long time. I ended up not working with Chris very much and that became confusing. Too many people I didn't know contacting me and asking for stuff. Then rates changed from what we agreed too without explanation. I had to contact Chris, who I like, but seemed not involved anymore to get the details.
Review by Audrey Rader for Anonymous Anonymous
Completed transaction on October 5, 2018
I feel pressured to take this survey, which I did not want to as the experience was not memorable. I was taught that if I do not have anything nice to say, to not say anything at all. Now I feel very awkward as I have a huge loan through this company, and may be dealing with them for many years to come and I was not able to honestly give a higher rating.........great.......... I plan on making my monthly payment, please do not pressure me to participate in more surveys..........................
Review by Eryck Robinson for Larry Garlutzo
Completed transaction on October 5, 2018
For the most part it was the lack of communication between the team when requesting information. My agent and I would receive conflicting updates between three individuals who were the lender, assistant to the lender, and the loan processor. For example, the Assistant emailed my agent saying we had CTC while the Loan Processor requested CTC from the Underwriter the next day. The process is already aggrevating but no communication between everyone made it extremely frustrating for us.
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