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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 401,914 reviews

Customers were not compensated for their New American Funding reviews.

2.7 March 30, 2020

Review by James Tinerella for New Mathis

Completed transaction on March 30, 2020

Tried to contact via email and either got no responses, or late responses. Specifically regarding the interest rates and the decline and if we could get a lower rate, he completely ignored those emails. I feel like we were kind of ripped off on the interest rate now.

2.7 March 19, 2020

Review by Robert Noxon for Anonymous Anonymous

Completed transaction on March 19, 2020

Sam was great, the interest rate was great, the closing costs were great. When loan processing then took over, it took a nose dive. Poor communication skills with everyone involved. Hard to get anyone to call back in a timely manner. At closing there were over 20 mistakes on the paperwork !! Does anyone proof read these before printing them out ? Still haven't received corrected closing paperwork. Hope it's right ! Your processing is overwhelmed with amt of loans. More staff & quality control !

2.7 February 20, 2020

Review by Christine Smith for New Rutledge

Completed transaction on February 20, 2020

Lender did a pretty decent job of communicating throughout the process. The lender didn't come to the closing for the buyer, who was a first time home buyer. I was not pleased at all with that.

2.7 February 4, 2020

Review by Heather White for NAF ID#6606

Completed transaction on February 4, 2020

If rather not mention.

2.7 January 22, 2020

Review by Ivette Delgado for Rudy Norzagaray

Completed transaction on January 22, 2020

Consistency and patience from Rudy to us.

2.7 January 10, 2020

Review by Lattrice Dickson for New Ruiz

Completed transaction on January 10, 2020

Timeliness of processing loan, timely co.munication through process.

2.7 December 9, 2019

Review by Patricia Runyan for Anonymous Anonymous

Completed transaction on December 9, 2019

The overall process was fine. However, I caught several mistakes I thought were basic on the initial documents such as whether or not I was a US citizen. Those initial documents took many days to try setting up electronic signature. Once it worked and I could sign on my end, I guess the office did not see my signature and I ended up having to hand write, scan and send photos of the documents back in. The last gentleman I worked with was very helpful though.

2.7 November 26, 2019

Review by Michael Carvlin for Kyler Breen

Completed transaction on November 26, 2019

He just didn't have his head in the game throughout the process.

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